Haze_ Posted March 30, 2022 Share Posted March 30, 2022 I have used this mouse for about 6 months, working well since then, but today it just didn't want to turn on, the lazer light turned on but didn't work, switched to bluetooth and worked, but is there a way to get it working with the dongle or is it broken? I can edit everything in the software but it shows it as being unavailable. Any help is appreciated Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Elito Posted March 30, 2022 Corsair Employees Share Posted March 30, 2022 Hi Haze, Contact Support @ https://help.corsair.com/hc/en-us They can help you with a replacement dongle for your mouse. Link to comment Share on other sites More sharing options...
rockwallnut Posted October 31, 2022 Share Posted October 31, 2022 On 3/30/2022 at 8:32 PM, Haze_ said: I have used this mouse for about 6 months, working well since then, but today it just didn't want to turn on, the lazer light turned on but didn't work, switched to bluetooth and worked, but is there a way to get it working with the dongle or is it broken? I can edit everything in the software but it shows it as being unavailable. Any help is appreciated I just solve my problem that mouse can't pair with reciver. 1. uninstall iCUE 4 software choose to uninstall and delete all profile 2. download and install iCUE 3 software 3. Force update dongle firmware 4. pair with dongle as instruction told now I can use my mouse like before 1 Link to comment Share on other sites More sharing options...
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