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Corsair Katar pro wireless not working with dongle and showing as "unavailable" in Icue


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I have used this mouse for about 6 months, working well since then, but today it just didn't want to turn on, the lazer light turned on but didn't work, switched to bluetooth and worked, but is there a way to get it working with the dongle or is it broken? I can edit everything in the software but it shows it as being unavailable.

Any help is appreciated 

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  • 7 months later...
On 3/30/2022 at 8:32 PM, Haze_ said:

I have used this mouse for about 6 months, working well since then, but today it just didn't want to turn on, the lazer light turned on but didn't work, switched to bluetooth and worked, but is there a way to get it working with the dongle or is it broken? I can edit everything in the software but it shows it as being unavailable.

Any help is appreciated 

  •  
 

I just solve my problem that mouse can't pair with reciver.
1. uninstall iCUE 4 software choose to uninstall and delete all profile
2. download and install iCUE 3 software
3. Force update dongle firmware
4. pair with dongle as instruction told

now I can use my mouse like before

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