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K55 Keyboard issue

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I have a keyboard problem that sometimes happens and sometimes does not. Sometimes the numbers at the top of the keyboard do not work but only the number 5 or 6 and this prevents me from using the $ sign for example because the number 4 does not work. What returns the keyboard that the numbers will work on? I press all kinds of keys and then it returns but I still could not figure out what returns it. Sometimes it takes half an hour to press the keys until it works properly again 

i don't use any ICUE or macro 



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