New pump recommendations

[ApjHouston]

Hey!

 

I'm looking for recommendations on a new water pump, unfortunately my partner ignored reviews and bought a Corsair Hydro XD3 combo pump/resevoir (since we have their mice/keyboards). It has lasted the average lifespan of a Corsair pump (about 2 months) we've tested all the normal stuff like swapping PSU, cables, controllers, connected to MoBo pump header and direct to PSU but it's unable to pump, it has been very intermittent the last couple weeks before failing completely today.

 

We both work from home on and off so are going to share my PC but it took us about a month to get the pumps mounting bracket when it arrived without one in the box, I'm presuming a warranty claim will take longer to arrive. I'm expecting to buy something for the time being since her GPU is water cooled and she sold the old one. Any recommendations on what to buy? I'm considering other Corsair products but maybe someone can recommend a more reputable brand that has quality control? It seems Corsair has gone the way Razor went by prioritising cheap stuff that looks good.

 

Thanks in advance :).

[LeDoyen]

it's still worth opening a support ticket. you may get a replacement fairly quickly since they would need to send a whole new unit, and not bits of the kit.

Also, competitor products will use the exact same pumps Corsair uses.. Laing/Xylem DDC or D5 pumps. the only part Corsair manufactures is the reservoir body the pump fits into.

Personally i'd never recommend an XD3 because DDCs are aircooled, and it's completely encased in that pump model.. but you could consider an XD5 (D5 pump). These are watercooled and you can be sure there won't be any overheating issues, if that's what killed your XD3.

 

[Grift3r]

On 3/24/2022 at 8:13 AM, LeDoyen said:

it's still worth opening a support ticket. you may get a replacement fairly quickly since they would need to send a whole new unit, and not bits of the kit.

Also, competitor products will use the exact same pumps Corsair uses.. Laing/Xylem DDC or D5 pumps. the only part Corsair manufactures is the reservoir body the pump fits into.

Personally i'd never recommend an XD3 because DDCs are aircooled, and it's completely encased in that pump model.. but you could consider an XD5 (D5 pump). These are watercooled and you can be sure there won't be any overheating issues, if that's what killed your XD3.

 

Spoiler alert, you wont get a new one quickly. They will handle it with typical Corsair speed, of waiting 2 weeks to respond to your ticket, and then make you box up yours and send it in, then they will wait a month or two before saying its bad and sending you a new one.

[LeDoyen]

some people have waited months, some have had exchanges treated in a week end to end.

You're entitled to a warranty if something dies. Even if he hends up getting an XD5, or an EK quantum kinetic FLT 120 with DDC (in the same style as XD3 but for a pretty penny), it never hurts to get a brand new XD3 shipped in exchange for the dead one.

It's always useful to have a spare pump in hands when you run a custom loop