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I have an h100i platinum se and it doesn't show up in icue


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I tried unplugging everything from the cooler and plugging it back in, I've tried different versions of icue, and I have reinstalled icue like 5 times.

is there any fix?

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The usb 2 connection is the path between device and software. What motherboard are you using?  Recent AMD boards have difficulty with device detection and most users pick up a powered USB hub to help with voltage drops. Regardless of Intel vs AMD, make sure you have chipset drivers installed if this is a new build and you can check the device manager in Windows to see if the device is detected there. 

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