strippedcone Posted March 17, 2022 Share Posted March 17, 2022 I've had my K68 and Virtuoso RGB for around 2 years now, they have been completely working fine on the earlier version of iCUE (v3). Unfortunately, I was forced to update to the latest version of iCUE yesterday (v4.21.173), having it only detecting my keyboard and the wireless receiver of my headset, with my headset's microphone and the receiver itself flashing red, plus not playing any audio, though it's still detected by windows. Thus, I tried troubleshooting, following the instructions given in the article: https://help.corsair.com/hc/en-us/articles/360034659591-How-to-Fix-an-unresponsive-Virtuoso-headset It still didn't work. So, I decided to hop back on iCUE v3.38.88, but the utility engine itself still only recognized the wireless receiver of my Virtuoso, and continued to flash red along with my headset's microphone. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Elito Posted March 21, 2022 Corsair Employee Share Posted March 21, 2022 I've had my K68 and Virtuoso RGB for around 2 years now, they have been completely working fine on the earlier version of iCUE (v3). Unfortunately, I was forced to update to the latest version of iCUE yesterday (v4.21.173), having it only detecting my keyboard and the wireless receiver of my headset, with my headset's microphone and the receiver itself flashing red, plus not playing any audio, though it's still detected by windows. Thus, I tried troubleshooting, following the instructions given in the article: https://help.corsair.com/hc/en-us/articles/360034659591-How-to-Fix-an-unresponsive-Virtuoso-headset It still didn't work. So, I decided to hop back on iCUE v3.38.88, but the utility engine itself still only recognized the wireless receiver of my Virtuoso, and continued to flash red along with my headset's microphone. Hi, I have converted your post into a ticket. Link to comment Share on other sites More sharing options...
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