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Corsair Sabre RGB resets DPI periodically, requires unplugging/plugging back in to resolve


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Hi

It seems like I'm experiencing the same issue as: 

 

Can anyone expand on this? There is no set time delay - when I'm playing and randomly, the mouse freezes and then reverts to factory settings until I unplug and plug back in again.

Before I disconnect and then reconnect the mouse, it's almost like iCUE doesn't recognise the mouse, and so disables any profiles I may have had applied to the mouse.

If anyone can suggest a fix, that would be great. So far I've tried:

  • Updating iCUE
  • Uninstalling and reinstalling iCUE
  • Forced firmware update on mouse
  • Disconnected mouse, held down left and right click, reconnect mouse and wait 5 seconds
  • Updating OS
  • Alternative USB ports
  • Checked if BIOS update available

Thanks in advance for any help!

Darryl

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