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My Glaive Mouse wheel is skipping up and down


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Hi all, I have a 1 year old Glaive that I love, but lately when scrolling, it seems to go up a few clicks when it should be going down when ur scrolling say a web page. Same for going back up, it goes down a few ticks during the scroll up. It's driving me mad, to be honest. So I found a vid on utube on opening the thing up, and cleaned around the posts of the wheel. That seemed to really help (there was a lot of cat hair in there), but now it's starting to do the same thing again. What to do? thx!!!

Jigs

 

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  • Corsair Employees

Hi Jigs Gaton,


We would first suggest you try a soft-reset of the mouse. This will clear the mouse’s internal memory, which often corrects issues such as the one you are experiencing. Please follow the directions below:

1: Unplug the mouse.
2: Hold the left and right mouse click.
3: While holding the left and right mouse, plug in the mouse.
4: Hold the left and right mouse down for 10 seconds.
5: Release the left and right mouse.
 

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