virtuoso volum cloing game in full screen

[NevStar77]

Hi this might be a stupid question but when i ajust the voloum on my headset it take me out off full screen mode and closed the game into windows tray....

am i missing somthidthis is extreamy anoying!!!

[Corsair Blade]

Hello NevStar77,

I've never heard of this issue occurring. I would start with a clean install of iCUE here, as it can help resolve many, many issues with our devices that are software related. 

Please follow the steps below:

1. Open your computer's Control Panel.
2. Open the Programs and Features options.
3. Select Corsair Utility Engine in the list, and then select Uninstall.
4. Press Window Key + R to open the Run command.
5. Type %appdata% and press Enter.
6. Delete any Corsair folders in the window that pops up.
7. Return to the Run window and type %localappdata%.
8. Delete any Corsair folders in the window that pops up.
9. Open File Explorer and navigate to C:\Program Files (x86)\ for iCUE 3, or C:\Program Files\ for iCUE 4.
10. Delete any Corsair folders in that folder.
11. Type Regedit in the Run window and then click OK.
12. Go to HKEY_CURRENT_USER\Software\ and delete the Corsair folder.
13. Go to HKEY_LOCAL_MACHINE\SOFTWARE\ and delete the Corsair folder.
14. Restart your computer.
15. Download a new installer file for iCUE from Corsair.com and reinstall.

If you need assistance with these steps, please reach out to our support team at help.corsair.com.