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VIRTUOSO : Dongle Update / Downgrade

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I have one virtuoso, and my dongle update for  v. 5.7.115  and my headset stay in V. 0.17.149.

I no have other slipstream mouse or keyboard.

My headset is  CA-9011185-NA - VIRTUOSO CARBON

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I'm having exactly the same problem. And worst of all, Corsair takes forever to respond and provide a solution to the problem. They don't leave firmware available for download, and make our problem even more difficult. 🥵

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