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Commander Core XT not showing up in ICUE

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Recently had to switch my motherboard and after doing it my commander core xt isn't showing up in icue not sure what happened. I've tried multiple things to fix it but nothing worked. I already put a ticket in currently waiting for a response fans and pump work but i need to be able to control the fans so it isnt too loud when im streaming

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Device detection is through the USB 2 pathway and that is through the MB's chipset.  Make sure you have installed the new motherboard's chipset driver.  However, recent AMD boards since x570 have issues with USB detection in general.  Many AMD users need a powered USB hub to make up for low output on the board side.  

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