Merudo Posted February 28, 2022 Share Posted February 28, 2022 The iCUE software is broken and doesn't let me remap my mouse buttons properly. I remapped one of my 8 mouse buttons to a specific key (here, the "t" keyboard key). Each time I click the button, the "t" is pressed - not just once, but continuously! So pressing the button for "t" will result in the output of "tttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt". It lasts until I click on the mouse button on the opposite side. However pressing the "t" button again will again keep triggering the output. Please fix this horrible bug so I can use all 8 buttons on my mouse! Mouse: Corsair M55 RGB Pro 1 Link to comment Share on other sites More sharing options...
Merudo Posted February 28, 2022 Author Share Posted February 28, 2022 Link to comment Share on other sites More sharing options...
c-attack Posted February 28, 2022 Share Posted February 28, 2022 Try a repair install of CUE from the Windows App list. Select Corsair iCUE and “modify”. This will not erase profiles or settings but often cleans up weird issues related to mouse button functionality. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Notepad Posted February 28, 2022 Corsair Employees Share Posted February 28, 2022 Did you make sure to not have the remap set to toggle in the Advanced settings? Also does the issue occur when you change the Assignment Type to Keyboard and then select the T key instead of utilizing the Keystroke option? Link to comment Share on other sites More sharing options...
Merudo Posted March 3, 2022 Author Share Posted March 3, 2022 Further testing on my end shows that the bug only happens when "Left Handed Mode" is enabled. To reproduce: 1. Enable "Left Handed Mode" & "Enable All Side Buttons" in iCUE 2. Assign a side button to a keyboard press such as "t" 3. Press and release the side button. The keyboard press will repeat continuously (tttttttttttttttttttttttt.....) until the corresponding button *on the other side of the mouse* is pressed. In my opinion, this may happen because "Left Handed Mode" reverses the assigned mouse button press (as expected), but does not actually reverse the mouse button *release*. This would explain why the mouse acts as if the button is continuously held, until the button on the other side is released. It would be awesome if someone with the Corsair M55 RGB Pro or similar 8 buttons mouse could try to reproduce the bug following the above steps. I strongly suspect it might be a general issue with iCUE and left-handed mode. If such a bug gets fixed, it would end up helping a lot of lefties like me 🙂 1 Link to comment Share on other sites More sharing options...
Merudo Posted March 3, 2022 Author Share Posted March 3, 2022 On 2/28/2022 at 4:56 AM, c-attack said: Try a repair install of CUE from the Windows App list. Select Corsair iCUE and “modify”. This will not erase profiles or settings but often cleans up weird issues related to mouse button functionality. I reinstalled iCUE (actually installed the new version 4.21.173 that came out yesterday) and it did not fix the bug. Thanks for the good try though! On 2/28/2022 at 12:39 PM, Corsair Notepad said: Did you make sure to not have the remap set to toggle in the Advanced settings? I'm not sure what you mean by that. I tried toggling "Retain Original Key Output" (the only option available in Advanced in Key Assignment) and it makes no difference, the bug is still there. On 2/28/2022 at 12:39 PM, Corsair Notepad said: Also does the issue occur when you change the Assignment Type to Keyboard and then select the T key instead of utilizing the Keystroke option? The bug is happening both in Keyboard and in Keystroke modes, unfortunately. I strongly suspect this is a general bug with the software, if anyone could do the steps I described above & enable Left-Handed Mode (+ "Enable All Side Buttons"). I'd be very grateful If either one of you could try to produce it 🙂 Link to comment Share on other sites More sharing options...
Merudo Posted April 13, 2022 Author Share Posted April 13, 2022 Unfortunately, the bug did not get fixed in iCUE 4.22.203. Link to comment Share on other sites More sharing options...
c0rrupt Posted April 15, 2022 Share Posted April 15, 2022 how does the button feel on the mouse when you toggle it fast. Does it feel kinda "loose"? Thats not the best way to word it.. Link to comment Share on other sites More sharing options...
Merudo Posted April 28, 2022 Author Share Posted April 28, 2022 On 4/15/2022 at 5:35 AM, c0rrupt said: how does the button feel on the mouse when you toggle it fast. Does it feel kinda "loose"? Thats not the best way to word it.. As explained earlier, the bug only occurs when "Left Handed Mode" is enabled and is thus obviously not an hardware issue. Link to comment Share on other sites More sharing options...
c0rrupt Posted June 11, 2022 Share Posted June 11, 2022 A loose key might not be a problem 24/7 if he grabs whatever it connects to. Now if you hear it constantly its a problem. I've delt with 5 deathadder m2 dying in less the 3 days. It was always a slow burn before it locked up. Link to comment Share on other sites More sharing options...
Merudo Posted July 17, 2022 Author Share Posted July 17, 2022 No it is not a key issue. The bug occurs if I program either a Forward OR a Back button. Plus the mouse button works fine if I use the default settings, it is only when I program a keyboard stroke that it causes problem. Link to comment Share on other sites More sharing options...
ehevutov Posted January 7 Share Posted January 7 (edited) Can confirm. Still having this problem. iCUE v. 4.31.168 M55 RGB Pro Edited January 7 by ehevutov Link to comment Share on other sites More sharing options...
ehevutov Posted January 7 Share Posted January 7 Workaround: Set iCUE to right-handedness Set Windows mouse settings to left-handedness Link to comment Share on other sites More sharing options...
bogeuh Posted January 8 Share Posted January 8 even the account creating process for this forum is buggy as hell but here we are, to confirm this bug is still there and you need to put it in righthand mode to get rid of it Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now