Jump to content
Corsair Community

Mouse button remapping broken - a single click keeps triggering the key infinitely


Recommended Posts

The iCUE software is broken and doesn't let me remap my mouse buttons properly.

 I remapped one of my 8 mouse buttons to a specific key (here, the "t" keyboard key). Each time I click the button, the "t" is pressed - not just once, but continuously!

So pressing the button for "t" will result in the output of "tttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt". It lasts until I click on the mouse button on the opposite side. However pressing the "t" button again will again keep triggering the output.

Please fix this horrible bug so I can use all 8 buttons on my mouse!

Mouse: Corsair M55 RGB Pro

Link to comment
Share on other sites

Try a repair install of CUE from the Windows App list. Select Corsair iCUE and “modify”. This will not erase profiles or settings but often cleans up weird issues related to mouse button functionality. 

Link to comment
Share on other sites

  • Corsair Employees

Did you make sure to not have the remap set to toggle in the Advanced settings? Also does the issue occur when you change the Assignment Type to Keyboard and then select the T key instead of utilizing the Keystroke option?

Link to comment
Share on other sites

Further testing on my end shows that the bug only happens when "Left Handed Mode" is enabled.

 

To reproduce:

 

1. Enable "Left Handed Mode" & "Enable All Side Buttons" in iCUE

2. Assign a side button to a keyboard press such as "t"

3. Press and release the side button. The keyboard press will repeat continuously (tttttttttttttttttttttttt.....) until the corresponding button *on the other side of the mouse* is pressed.

 

In my opinion, this may happen because "Left Handed Mode" reverses the assigned mouse button press (as expected), but does not actually reverse the mouse button *release*. This would explain why the mouse acts as if the button is continuously held, until the button on the other side is released.

It would be awesome if someone with the Corsair M55 RGB Pro or similar 8 buttons mouse could try to reproduce the bug following the above steps. I strongly suspect it might be a general issue with iCUE and left-handed mode. If such a bug gets fixed, it would end up helping a lot of lefties like me 🙂

Link to comment
Share on other sites

 

On 2/28/2022 at 4:56 AM, c-attack said:

Try a repair install of CUE from the Windows App list. Select Corsair iCUE and “modify”. This will not erase profiles or settings but often cleans up weird issues related to mouse button functionality. 

I reinstalled iCUE (actually installed the new version 4.21.173 that came out yesterday) and it did not fix the bug. Thanks for the good try though!

On 2/28/2022 at 12:39 PM, Corsair Notepad said:

Did you make sure to not have the remap set to toggle in the Advanced settings?

I'm not sure what you mean by that. I tried toggling "Retain Original Key Output" (the only option available in Advanced in Key Assignment) and it makes no difference, the bug is still there.

On 2/28/2022 at 12:39 PM, Corsair Notepad said:

Also does the issue occur when you change the Assignment Type to Keyboard and then select the T key instead of utilizing the Keystroke option?

The bug is happening both in Keyboard and in Keystroke modes, unfortunately.

 

I strongly suspect this is a general bug with the software, if anyone could do the steps I described above & enable Left-Handed Mode (+ "Enable All Side Buttons"). I'd be very grateful If either one of you could try to produce it 🙂

Link to comment
Share on other sites

  • 1 month later...

how does the button feel on the mouse when you toggle it fast. Does it feel kinda "loose"? Thats not the best way to word it..

Link to comment
Share on other sites

  • 2 weeks later...
On 4/15/2022 at 5:35 AM, c0rrupt said:

how does the button feel on the mouse when you toggle it fast. Does it feel kinda "loose"? Thats not the best way to word it..

As explained earlier, the bug only occurs when "Left Handed Mode" is enabled and is thus obviously not an hardware issue.

Link to comment
Share on other sites

  • 1 month later...

loose key might not be a problem 24/7 if he grabs whatever it connects to. Now if you hear it constantly its a problem. I've delt with 5 deathadder m2 dying in less the 3 days. It was always a slow burn before it locked up.

Link to comment
Share on other sites

  • 1 month later...

No it is not a key issue.

The bug occurs if I program either a Forward OR a Back button. Plus the mouse button works fine if I use the default settings, it is only when I program a keyboard stroke that it causes problem.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...