HS70 Pro Wireless keeps beeping after "auto shut down initiated"

[Phạm Quang Minh]

I really like the auto-shutdown feature in Icue but whenever I enable it, the headset just ended up beeping continuously after 5 minutes.

Are there any solutions to make the "auto shutdown" work?

ICUE Software v4.20.169

Firmware v. 0.01

[Corsair Blade]

First step here -- we recommend performing a clean install of iCUE. Please follow the steps below:

1. Open your computer's Control Panel.
2. Open the Programs and Features options.
3. Select Corsair Utility Engine in the list, and then select Uninstall.
4. Press Window Key + R to open the Run command.
5. Type %appdata% and press Enter.
6. Delete any Corsair folders in the window that pops up.
7. Return to the Run window and type %localappdata%.
8. Delete any Corsair folders in the window that pops up.
9. Open File Explorer and navigate to C:\Program Files (x86)\ for iCUE 3, or C:\Program Files\ for iCUE 4.
10. Delete any Corsair folders in that folder.
11. Type Regedit in the Run window and then click OK.
12. Go to HKEY_CURRENT_USER\Software\ and delete the Corsair folder.
13. Go to HKEY_LOCAL_MACHINE\SOFTWARE\ and delete the Corsair folder.
14. Restart your computer.
15. Download a new installer file for iCUE from Corsair.com and reinstall.

If you need assistance with these steps, please reach out to our support team.