Jump to content
Corsair Community

K70 RGB MK.2 RGB LED PROBLEM


Recommended Posts

I recently bought a K70 RGB MK.2 keyboard, and I have a issue with one led, I have all the keyboard white but this key "´{" color is more pinkish, is like green color is not working.

I went to ICue software and try to only light up this key, and if I use any little of green color, "F11", "L", "Ñ", "-" "Into", "*" and left "direction" lights also green, if I use any color but green, the led of the key work propertly and all the rest are off

I did a soft reset and firware force update, and still having same issue

May I get something to do a hard reset to my keyboard?

Is a K70 RGB MK.2 P/N9109010-ES

Thanks on advanced

WhatsApp Image 2022-02-20 at 6.42.16 PM.jpeg

WhatsApp Image 2022-02-20 at 6.42.33 PM.jpeg

Link to comment
Share on other sites

Dear corsair team, please do you have any answer to this post, I do not want to RMA a keayboard that works perfeclty but that, and for me it is a software issue, as if you use red or blue color it does not make any issue

Edited by javgim78
Link to comment
Share on other sites

You’ve done the only two user options available - soft reset and forced firmware. It may simply be a dead green LED. Either way, time to contact Corsair Support. 
 

You can pop the key cap off and try blowing some compressed air at it. It’s a low odds on success but we have seen dust particles impact RGB function before. 

Link to comment
Share on other sites

Thanks for the asnwer, but is ankward that other keys lights up when I tell the key to do it, it looks like software, I will try with the compresed air, if not solved I will RMA it

Edited by javgim78
Link to comment
Share on other sites

Each key has 3 independent LEDs, red/green/blue.  It is possible for one LED to malfunction without affecting the other LEDs, unlike the fans or strips.  Most the of the time this is a local glitch on the KB rather than a blown LED.  However, you've already done the two software corrections available -- the soft reset and the forced firmware reload.  So if neither of those resolves it, it's either a dead LED or some type of problem that can't be user resolved.  There isn't a CUE version specific bug that causes this or there would 300 other people in this thread with you.

Link to comment
Share on other sites

Just got a replacement from Amazon

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...