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iCue tray context menu freeze; mouse button actions do not work


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mouse Corsair KATAR PRO XT

Windows 10 Home 10.0.19043  19043
Intel(R) Core(TM) i3-6100 CPU @ 3.70GHz, 

iCue latest updates installed

The right click on the iCUe tray icon brings up the context menu, which then freezes and I have to close the program through Process Manager to make the artefact disappear from the screen. This always happens, since I bought the mouse and installed iCue November last year.

I have appointed volume up and down actions to the mouse side buttons; after Windows start these actions sometimes work sometimes not; more often, they do not - you click and nothing happens. iCue restart does not help.

Please help!

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It seems like there might be a little corruption on the install. Go to Windows Settings -> Apps and click on Corsair iCUE. Select “modify” and follow the prompts. This will not erase your data and usually cleans up weird issues like this.

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