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HS80 - Audio from browser suddenly very very low. Opening icue lowers volume.


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If I play audio from my speakers everything still works. I don't know what's going on. I had an issue the other day where my sound kept crackling and the the audio driver apparently crashed.

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  • Corsair Employees

We recommend performing a clean install of iCUE. Please follow the steps below:


Open your computer's Control Panel.
Open the Programs and Features options.
Select Corsair Utility Engine in the list, and then select Uninstall.
Press Window Key + R to open the Run command.
Type %appdata% and press Enter.
Delete any Corsair folders in the window that pops up.
Return to the Run window and type %localappdata%.
Delete any Corsair folders in the window that pops up.
Open File Explorer and navigate to C:\Program Files (x86)\ for iCUE 3, or C:\Program Files\ for iCUE 4.
Delete any Corsair folders in that folder.
Type Regedit in the Run window and then click OK.
Go to HKEY_CURRENT_USER\Software\ and delete the Corsair folder.
Go to HKEY_LOCAL_MACHINE\SOFTWARE\ and delete the Corsair folder.
Restart your computer.
Download a new installer file for iCUE from Corsair.com and reinstall.

If you need assistance with these steps, please reach out to our support team.

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