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HS70 PRO Wireless - all sounds very low - except for Spotify

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Hi there, I have tried uninstall of iCUE and reinstall
I have tried the "soft resetting" the battery
I have checked the controlpanel - power profiles etc etc. on all profiles and all programs - all are on max vol.
Suddenly all sounds ar very very low EXCEPT when I use Spotify.?? That is strange
Everything - own audiofiles on harddisk
All streaming
All music

I used to have to lower volume on the headset because it could get really really loud (and perfect)

I would be happy for anu suggestions - otherwise I will have to return the product and find something else
(But these are comfortable wearing and have up til now worked a charm - 3 months old.)

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