Jump to content
Corsair Community

K63 Keyboard Dead After Recommend Firmware Update!


Recommended Posts

As the title suggests, my previously working £100 keyboard is now lifeless after performing a recommended firmware update via icue!

Before I started the update I made sure to fully charge the keyboard. The update itself actually completed, however the software asked my to complete one more step - unplug the keyboard and dongle before reinserting, which I did! As soon as I removed the usb wire the keyboard stopped responding. 

Now the keyboard no longer shows up as a device. I am unable to see any signs of life, no backlight or charge light. I’ve tried using the reset pin to no avail too.

There’s many reports of the icue firmware bricking accessory’s with little advice how to remedy.

Hopefully somebody here will know how to solve but I’m really disappointed with Corsair at this point - typically I’m out of warranty too! … though hopefully Corsair will honour a repair as a goodwill gesture, given the circumstances.

 

 

 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...