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Wrong gas lift for T1 Race Gaming Chair


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I bought this from Currys UK yesterday. The gas lift simply goes through the base and touches the floor. https://imgur.com/a/qhVqLw5 

I tried putting the chair on the base with this gas lift and it's too low, neither can I operate the lever on the side to bring the chair up and down. I sent an email to corsair support but was hoping it could be resolved quicker than the 3 - 5 days they say, as this is supposed to be a birthday gift. I really don't want to send the chair back as I really love it. 

 

 

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On 2/11/2022 at 12:40 PM, subhaac said:

I bought this from Currys UK yesterday. The gas lift simply goes through the base and touches the floor. https://imgur.com/a/qhVqLw5 

I tried putting the chair on the base with this gas lift and it's too low, neither can I operate the lever on the side to bring the chair up and down. I sent an email to corsair support but was hoping it could be resolved quicker than the 3 - 5 days they say, as this is supposed to be a birthday gift. I really don't want to send the chair back as I really love it. 

 

 

Unfortunately I don't think you are going to solve this problem very soon...  have a look at this thread full of angry people.

They all have the same problem

 

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