Tasyo_XIII Posted February 10 Share Posted February 10 PLEASE HELP! I am encountering an issue with iCUE. I installed one because I wanted to see the battery status of my Void RGB Elite Series, but 5 mins or so, it disconnects all of the usb devices connected to my Laptop! I have a K70 LUX, red LED only, and m700 mouse pad along with the aforementioned headset I dont need the rgb config, since I use SignalRGB (because my mouse is from logitech, lol) For My laptop, I'm using a Laptop with I5-10300H and 3060 6gb gpu I have 16gb ram, and alot of ssd memory left in my system I work as a Techsupport Agent, so I know how to maintain my system. But I'm not very good, so maybe I still missed something I have tried everything I can think of! Disabling usb in power management installing an older version of the software (the latest one is 4.20.169, I also tried v3.38.88 for legacy devices, and previous versions up to 4.10) deleting saved info when uninstalling, then reinstalling uninstalling signalrgb to make sure it's the only software that controls the hardware checking drivers for USB disabled allow this computer to turn off usb 3.0 in device manager settings I cannot think of anything else. Uninstalling instantly fixes the issue and reinstalling brings it back. I am 100% confident that iCUE alone is doing this PLEASE HELP ME!!! I just want to know the battery status of my headset!!! 😞 Link to comment Share on other sites More sharing options...
RaphPictures Posted March 24 Share Posted March 24 Hi, did you find a solution to this problem? Link to comment Share on other sites More sharing options...
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