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iCUE Service "Extremly" High memory usage


thelettereee
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So this has been going on for quite some time that my iCUE or Corsair Service has been using upwards of 1GB of memory at a constant rate. It never drops below 1,088.x MB in Task Manager. I think it's quite excessive as I have seen it shouldn't really take more than 100MB if I'm correct. Although it doesn't necessarily bother me too much, it would be great if it could be fixed, although it's not that big of a deal, but it would be great if any of you have some tips that could help regarding this issue 🙂   (and for those of you wondering what devices i have connected to iCUE i have My Virtuoso Headphones and my Corsair Strafe MK.2 Keyboard and the slipstream wireless receiver.)

 

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Something is not right.  I pretty much sit on 25 MB with 9 devices connected.  Two things you can try:

1) Disconnect the headphones and receiver.  Then kill CUE and the Corsair service in the task manager before restarting.  See if that has any effect on the memory allocation.  The headphones are the one thing I don't use with CUE and there was some chatter about this a little while back.

2) Nuclear option - Do a clean install of CUE, right down to deleting regedit files.  Make sure you export any valuable profiles first and it is a pain to set CUE up again, but this often is the only method to clean up a bad interaction with the OS.  Link to directions below.

 

https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE-

 

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The unplug and restart seems to have worked. Currently its sitting at 18.7MB which is a huge improvement as to what it previously was. If it happens again I'll update the thread. Thanks for your help. I'm glad it's resolved for now. 

 

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Keep an eye on it.  The discussion I remember was about escalating memory usage related to wireless headphones.  Hopefully it stays at the new low level, but this may be a workable reset when needed.  

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  • 5 months later...
  • 2 weeks later...

I have the same problem; it seems that the longer the service is running, the more memory it takes. I have it on a server thats on 24/7, and after it has been on for 1 week or 2, it takes over 1 gig of memory. so then I have to restart the service. and then it takes just under 20mb

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  • 4 weeks later...

When in google, Zoom or Teams meetings.

Have been seeing high GPU load in Microsoft Teams, but not helped by terrible high RAM usage by the 32bit Corsair service 1.4Gb. Machine pretty much hangs for about a minute to recover as the paging queue length grows during meetings. It's almost as if the service is not handling the wireless dongle unplug re-plug events, and leaking every time the device turns off, or perhaps when the USB driver unloads. Restarting is not a great solution, it's not a great product experience. But at least restarting the service is a clue I can use going forwards.

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