Tainice01 Posted February 1 Share Posted February 1 Hi All, The scroll wheel of my Irowclaw wireless just STOPPED WORKING. I tried to flash it to the latest firmwire, which is v.5.0.130, but it didn't help. On the side note my RGB ceased from functioning as well. Please help. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Blade Posted February 3 Corsair Employees Share Posted February 3 Hello Tainice01, We would first suggest you try a soft-reset of the mouse. This will clear the mouse’s internal memory, which often corrects issues such as the one you are experiencing. Please follow the directions below: To reset a wireless mouse: Turn off your wireless mouse. Hold down the left and right mouse buttons. While holding down the mouse buttons, turn the mouse back on. After around 5 seconds, release the buttons. You will see an LED flash if it resets successfully. Link to comment Share on other sites More sharing options...
Tainice01 Posted February 3 Author Share Posted February 3 I did the soft-reset. LED flashed, but the scroll wheel remained dead. Is there anything else to try? Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Blade Posted February 5 Corsair Employees Share Posted February 5 Hi Tainice01, Please create a ticket with support as I believe a hard reset would be the best next step: https://help.corsair.com/hc/en-us Link to comment Share on other sites More sharing options...
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