Jump to content
Corsair Community

IROWCLAW WIRELESS - SCROLL WHEEL STOPPED WORKING


Recommended Posts

Hi All, 

 

The scroll wheel of my Irowclaw wireless just STOPPED WORKING. 

I tried to flash it to the latest firmwire, which is v.5.0.130, but it didn't help. 

On the side note my RGB ceased from functioning as well. 

Please help. 

 

 

Link to comment
Share on other sites

  • Corsair Employees

Hello Tainice01,

We would first suggest you try a soft-reset of the mouse. This will clear the mouse’s internal memory, which often corrects issues such as the one you are experiencing. Please follow the directions below:

To reset a wireless mouse:

Turn off your wireless mouse.
Hold down the left and right mouse buttons.
While holding down the mouse buttons, turn the mouse back on.
After around 5 seconds, release the buttons. You will see an LED flash if it resets successfully.

Link to comment
Share on other sites

  • Corsair Employees

Hi Tainice01,

Please create a ticket with support as I believe a hard reset would be the best next step:

https://help.corsair.com/hc/en-us

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...