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K70 RGB MK2 Keyboard – not starting with Windows


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Hi guys,

As above. I've had my lovely new keyboard since early 2021 and it's been solid - one minor annoyance though is that it completely fails to load with Windows (10), probably about 1 time in 10... it is completely unresponsive, although still powered - the Num Lock light is lit as an indicator.

This can be booting from cold but it's literally just happened to me with a software update prompted restart. A further 'mouse initiated' system restart provides an instant fix.

Am I still under warranty if my board is faulty?

Thanks.

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