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window key and how to reset corsair k100 keyboard


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hi , i have a k100 opx keyboard and have had a few cases such as not being able to use the win key (next to the rotary button) and not being able to reset the keyboard (tried 2 ways in the manual and on the website) ) please admin help me how to handle and reset the keyboard corsair k100 opx

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1: Unplug the keyboard.
2: Press the Esc key
3: While holding the Esc key, plug in the keyboard.
4:  Hold the key down for 10 seconds.
5: Release the key.

Doing this 1 time as I recall is a soft reset, doing it 2x is a hard reset.

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