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Please help!!! h115i elite capellix and commander node firmware not updating

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I kind of at my wits end here. I have a brand new pc with h115i elite capellix and commander node. I installed Icue and lights were Rainbow I could not control any rgb. I went to go update the firmwares and they failed once they failed I lost rgb and fans sped up. It's now not even showing h115i or commander node anymore. I have tried restarting pc multiple times, multiple unstalls and clean installs. I've wasted 5 hours on this so far and I am starting to lose my mind

I've seen people drag the .hex file to bootloader, I just can't seem to find the hex file anywhere

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