iCUE 5000X left tempered glass panel shattered

[mocax]

Hi,

The left side panel shattered on my 2nd day of use

I decided that tempered glass isn't a good idea, so I would like to find out if you have left side version of the solid panel (SKU CC-8900491 https://www.corsair.com/us/en/Categories/Products/Accessories-|-Parts/iCUE-5000X-5000D-5000D-AIRFLOW-Solid-Side-Panel%2C-Black/p/CC-8900491)

 

[Realtucker]

The left side panel just shattered on me, more exploded. I’ve had the tower for 3 days, I unboxed it today and assembled my PC. I was very gentle. I removed the left panel to adjust a fan, after I removed the panel while holding it it literally blew up in my hands. Glass pieces flew 5-10 feet. The glass pieces kept popping like popcorn for another 10 minutes or so. This is not normal. This should be a sturdy panel that is safe to remove and handle. The tower was upright, on a sturdy desk. I don’t feel I should have to buy a replacement and I don’t want to use a different tower since I bought the matching AIO and additional Corsair fans for this assembly, but I’m also afraid with a replacement this will happen again. I spent too much on RGB parts to cover up with a metal panel. I wish there was an acrylic option.

Edited August 6, 2022 by Realtucker