DukeLukem Posted January 23, 2022 Share Posted January 23, 2022 Hi everybody, i am having a weird problem, which i think is due to a faulty firmware for my slipstream dongle. This problem persists since months, but the support in my country couldn't solve it. They even send me a new mouse incl. dongle, but that didn't help (as i was already expecting). It startet off with the (obviously well known) double click problem and it occurred after my upgrade to iCue 4. Here is my detailed description of the issue: - Both my devices (Harpoon RGB Wireless & K57) are running via Slipstream, either on the dongle of the mouse or keyboard, and the error occurs with both. - All devices are flashed to the latest available firmware . - After restarting, the devices are recognised wirelessly in iCUE, I can change the lighting scenes, switch on energy-saving mode and see the changes on the device - but they cannot be used otherwise, i.e. they simply do not react when moved or a button clicked. - If I unplug the dongle and plug it in again, the mouse has also forgotten its last DPI state, but then works, as it should be. - If the devices are plugged in by cable, they work immediately after starting. It seems as if I have to wake up the devices by plugging in the dongle again or as if they are not immediately recognised as primary input devices after restarting. Unfortunately, I haven't found any clues as to what could be the cause - whether it's iCue, the firmware or my PC. I only assume, it's either iCue or the firmware. I am running Windows 11, but the error persistet with Windows 10 as well. Maybe someone had the same experiences? Thanks and best, Luke Link to comment Share on other sites More sharing options...
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