khitsicker Posted May 26, 2005 Share Posted May 26, 2005 following the instructions in the faq i need to post here to get evidence of tech support before i make a rma request. i have 2x corsair cmx512-3200xlpt. i have run memtest86 1.55+ and it has come up with errors for one of the chips and i would like to rma it. the chips are runn at stock speeds with auto settings for the timings. the motherboard i am using is an sbit av8-3rdeye and the other chip is working properly. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 26, 2005 Corsair Employees Share Posted May 26, 2005 If you have not done so, please test the modules one at a time with http://www.memtest.org and I would set the Dim Voltage to 2.8 Volts as the minimum suggested voltage for these module would be 2.75 Volts. If you do find one failing then lets get it or them replaced. Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! However; if you get errors with both modules, that would suggest some other problem. And I would try testing the memory in another system to be sure. Link to comment Share on other sites More sharing options...
khitsicker Posted May 27, 2005 Author Share Posted May 27, 2005 If you have not done so, please test the modules one at a time with http://www.memtest.org and I would set the Dim Voltage to 2.8 Volts as the minimum suggested voltage for these module would be 2.75 Volts. If you do find one failing then lets get it or them replaced. Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! However; if you get errors with both modules, that would suggest some other problem. And I would try testing the memory in another system to be sure. heh i already tested them one at a time with memtest ... thats how i know that 1 works and 1 doesnt. the memory was tested at 100% stock and auto settings the chip is bad. please i know what i am doing. and you know following the link in your signature tells me i need some number to put on the rma form. THAT is what im after not tech support telling me how to diag my system. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 27, 2005 Corsair Employees Share Posted May 27, 2005 If you did not set the Dim voltage then it may indeed fail as the minimum suggested voltage for these modules is 2.75 Volts. Please test the suspect module at 2.8 Volts to be sure. And the forum post # is at the top of your post; should you need it. Link to comment Share on other sites More sharing options...
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