M65 sniper button causes stuttering

[cad80_99]

ok so I have a M65 RGB ULTRA Wired mouse.  the issue I am having is that when the software is running, and I press and hold the sniper button down.  after 3 seconds it will stutter for half a second or so.  then as long as it's held down after that its fine until I release the button then after 3 seconds it stutters.  it will also stutter after 3 seconds if I press the sniper button and release it.  it does not do this if I exit the software.  however, doing this makes it so the tilt function can't be used.  

 

another issue mine seems to have, is when I lift my mouse to adjust and set it down, sometimes it will cause the left button to activate.  so, in a shooter game, it will cause weapon to shoot a round.  

[GANK-STER]

I am having this issue as well (the Sniper button issue).  I have tried pretty much every different combination of button/device settings for the mouse and nothing works to fix it while iCue is running.  Has anyone figured this out?  Is Corsair aware of this issue?  It would be nice if this was solved as I actually like using the Sniper button but having the mouse movement freeze for even a tiny bit while trying to play a shooter, etc is unacceptable.  

Edited March 6, 2022 by GANK-STER

[c-attack]

There was an issue with the sniper button on the last 2 releases, but listed as fixed in the last release.  Make sure you update to CUE 4.21 and assess again.

[Madao]

iCUE Software v. 433.138

M65 RGB ULTRA v. 1.16.41

Same issue... WHile the iCUE software is running, using the sniper button causes one single tiny lagspike after a short delay, and releasing the sniper button again has the same effect.

This also happens if i change DPI with the DPI buttons, so it's most likely related to DPI changes.

Should be noted, when the iCUE software is NOT running, the mouse works just fine, no lagspikes or anything... So seems like the software is interfering with the mouse somehow.

I like using the mouse gestures, but if it comes at the cost of constant lagspikes every time i change DPI, it's not worth it...

Anybody got any info on this? Is it JUST the iCUE software, or do i have a defective mouse? Should i just contact support directly?

[Pogs]

On 4/6/2023 at 3:44 AM, Madao said:

iCUE Software v. 433.138

M65 RGB ULTRA v. 1.16.41

Same issue... WHile the iCUE software is running, using the sniper button causes one single tiny lagspike after a short delay, and releasing the sniper button again has the same effect.

This also happens if i change DPI with the DPI buttons, so it's most likely related to DPI changes.

Should be noted, when the iCUE software is NOT running, the mouse works just fine, no lagspikes or anything... So seems like the software is interfering with the mouse somehow.

I like using the mouse gestures, but if it comes at the cost of constant lagspikes every time i change DPI, it's not worth it...

Anybody got any info on this? Is it JUST the iCUE software, or do i have a defective mouse? Should i just contact support directly?

 

This is also happening to me; exact same problem as described.

 

Why are there no further replies to this? Where is an official response?

 

This is an expensive peripheral, it's unacceptable to have to be dealing with this kind of problem with the software.