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Virtuoso headset wireless mode not working after iCUE update

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On 19/01/2022, I updated my iCUE firmware and then after that my headset stopped working in wireless mode. At the time of updating my headset was in wireless mode connected with a cable and I had the USB stick in the back of the pc. Now when I try to use the wireless mode, the mic and the USB stick blinks red.

I've checked and everything is up to date and when I try to pair my headset and the USB receiver, the option is greyed out. I've tried unplugging-replugging everything and nothing is fixing the problem.


Hope you can help me

usb stick firmware.png

software corsair.png

virtuoso firmware.png

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  • 4 weeks later...

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