Scimitar RGB Elite scrolling problems

[The Only Wolfboy]

For A few days now I've been having trouble whith the behaviour of the scrollwheel on my scimitar RGB Elite. It makes moves opposite of the direction that I scroll in, it gets really annoying because I use it as my daily driver for my job as a designer where I need to zoom in and out on a regular basis, for instance while zooming in, it gets al jittery and somtimes zooms out instead of in. Is there something I can do to fix this problem without opening the mouse or sending it back?

[Corsair Blade]

Hello The Only Wolfboy,

 

We would first suggest you try a soft-reset of the mouse. This will clear the mouse’s internal memory, which often corrects issues such as the one you are experiencing. Please follow the directions below:

1: Unplug the mouse.

2: Hold the left and right mouse click.

3: While holding the left and right mouse, plug in the mouse.

4: Hold the left and right mouse down for 10 seconds.

5: Release the left and right mouse.

[NotTheScrollingOne]

I am having the same problem, I tried the suggested solution, but it didn't help. The latest Update (4.20.169) also didnt help. It is very annoying.

Thanks for your help in advance.