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Posted

For A few days now I've been having trouble whith the behaviour of the scrollwheel on my scimitar RGB Elite. It makes moves opposite of the direction that I scroll in, it gets really annoying because I use it as my daily driver for my job as a designer where I need to zoom in and out on a regular basis, for instance while zooming in, it gets al jittery and somtimes zooms out instead of in. Is there something I can do to fix this problem without opening the mouse or sending it back?

  • Corsair Employee
Posted

Hello The Only Wolfboy,

 

We would first suggest you try a soft-reset of the mouse. This will clear the mouse’s internal memory, which often corrects issues such as the one you are experiencing. Please follow the directions below:

1: Unplug the mouse.

2: Hold the left and right mouse click.

3: While holding the left and right mouse, plug in the mouse.

4: Hold the left and right mouse down for 10 seconds.

5: Release the left and right mouse.

  • 2 weeks later...
  • 10 months later...
Posted
On 1/18/2022 at 1:23 PM, Corsair Blade said:

Hello The Only Wolfboy,

 

We would first suggest you try a soft-reset of the mouse. This will clear the mouse’s internal memory, which often corrects issues such as the one you are experiencing. Please follow the directions below:

1: Unplug the mouse.

2: Hold the left and right mouse click.

3: While holding the left and right mouse, plug in the mouse.

4: Hold the left and right mouse down for 10 seconds.

5: Release the left and right mouse.

I am having issues with erratic wheel scrolling and I cleaned out my mouse wheel. I tried this solve and it did not work for me. It's like the scroll wheel has a mind of it's own and is fighting  me assuming it responds at all. This is my favourite mouse and I NEED a working wheel so this is fairly distressing. 

  • 3 months later...
Posted

This happens to me as well. It drives me up a wall. I had thought it a quirk of my system but I see now that it isn't happening to just me.

  • 3 months later...
Posted

This has also been happening to me and is the second scimitar mouse that has done this. Is there a resolve for this?

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