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Front mic jack on Corsair Carbide 275r is not working

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I have recently installed this case with ASUS ROC motherboard and AMD integrated graphics. The hd audio cable is properly seated on the motherboard and the Corsair mic/headphone works fine when plugged into the back panel. The same headset works as headphones only (just white noise for the mic) when I plug it into the front panel.

I have a y-connector for the headset so cables are definitely plugged in ok.

This looks like a hardware fault but I would like to know if there is any way to diagnose this problem and confirm it is a faulty socket or wire. I would also rather not send the whole case back as this would then be a complete re-build. Is it possible to switch over just the front panel io and would this be covered under warranty (case is only two weeks old).

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