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[H115i PLATINUM] Déconnecte/reconnecte intempestive


GuillaumeB
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Bonjour à tous,

 

Je rencontre des problèmes avec mon AIO H115i platine depuis quelques jours.

J'ai constaté que quand la température de mon H115i platinum dépasse les 36-38° il se déconnecte/reconnecte de manière intempestive avec le son windows indiquant qu'un périphérique a été déconnecté.

(on voit bien sur l'image jointe les moments ou le H115i se déconnecter et reconnecte )

 

J'ai effectué des tests suivant sans succès afin de le faire réapparaître :

 

  • Désinstallation et réinstallation de ICUE 4.18.209
  • Forçage de la mise à jour du firmware du H115I Platinum
  • Activation/ Désactivation de l'option XHCI Hand-off dans le bios.
  • Désactivez le paramètre de suspension sélective USB
  • Nettoyage du registre 
  • Mise a jours des composants et du dernier BIOS la carte mère


 

Est-ce que quelqu'un a déjà rencontré le même problème ? Et si oui, comment l'avez-vous résolu ?

 

Un grand merci d'avance et bonne fin d'année à vous.

 

Config : 
 

Carte mère  : Rog Crosshair VIII Hero Bios 3904

Processeur : AMD Ryzen 9 3900X

Carte vidéo : Nvidia Geforce RTX 2080 TI

Watercooling H115I Platine

Autre système : Commander Pro

Mémoir Ram : Vengeance RGB Pro (4*16 Go)

cap-temp-30-12-2021.jpg

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  • 5 weeks later...
  • Corsair Employees

Bonjour,

La déconnection/reconnection des watercooling est généralement du à un souci de saturation de bande passante USB.

Utilisez vous d'autre logiciel de gestion du RGB ou de suivit des températures qui pourrai engendré ce type de problème ?

Chez certain utilisateur, les manettes de jeu/joystick/volant sont également à l'origine de ce type de conflit.

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  • 1 month later...

Bonjour, 

j'ai le logiciel Armoury Carte d'installer,

Pensez-vous que ça peux venir de là?  

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  • Corsair Employees

Amoury Crate ne rentre normalement pas en conflit avec iCUE si vous utilisez bien les dernières version des applications.

Une mise à jour du bios peut également améliorer la stabilité de détection.

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Bonsoir,

j'ai désinstaller complètement Amoury Crate  j'ai toujours le même problème 

voici ce que j'ai dans le Cooling.log 

2022-03-31 17:59:30.8190 | 48 | INFO | H115i Platinum | Write performance settings (Fan #0, Mode = DefaultUsingExternalTemp) 
2022-03-31 17:59:30.8190 | 48 | INFO | H115i Platinum | ============================================================ 
2022-03-31 17:59:30.8190 | 48 | INFO | H115i Platinum | Temp:    45    50    55    60    65    70    75 
2022-03-31 17:59:30.8190 | 48 | INFO | H115i Platinum | PWM:    25    30    47    60    70    88    100 
2022-03-31 17:59:30.8190 | 48 | INFO | H115i Platinum | ============================================================ 
2022-03-31 17:59:30.8190 | 48 | INFO | H115i Platinum | New default curves were stored to device 
2022-03-31 17:59:30.8190 | 48 | INFO | H115i Platinum | Pump mode 'Performance' was stored to device 
2022-03-31 17:59:30.8976 | 31 | ERROR | H115i Platinum | Malfunction: ReadBufferWithRetry -> Operation failed early. 
2022-03-31 17:59:30.9126 | 34 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:30.9528 | 37 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:30.9927 | 54 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:31.0337 | 29 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:31.0737 | 35 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:31.1147 | 34 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:31.1562 | 9 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:31.1962 | 50 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:31.2377 | 30 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:31.2767 | 53 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:31.3177 | 19 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:31.3592 | 42 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:31.3997 | 25 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:31.4403 | 30 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:31.4801 | 37 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:31.5216 | 50 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:31.5621 | 29 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:31.6026 | 28 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:31.6433 | 25 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:31.6823 | 35 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:31.7233 | 55 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:31.7648 | 42 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:31.8053 | 45 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:31.8396 | 19 | INFO | H115i Platinum | ============================================================ 
2022-03-31 17:59:31.8396 | 19 | INFO | H115i Platinum | Write performance settings (Fan #1, Mode = DefaultUsingExternalTemp) 
2022-03-31 17:59:31.8396 | 19 | INFO | H115i Platinum | ============================================================ 
2022-03-31 17:59:31.8396 | 19 | INFO | H115i Platinum | Temp:    45    50    55    60    65    70    75 
2022-03-31 17:59:31.8396 | 19 | INFO | H115i Platinum | PWM:    25    30    47    60    70    88    100 
2022-03-31 17:59:31.8396 | 19 | INFO | H115i Platinum | ============================================================ 
2022-03-31 17:59:31.8396 | 19 | INFO | H115i Platinum | ============================================================ 
2022-03-31 17:59:31.8396 | 19 | INFO | H115i Platinum | Write performance settings (Fan #0, Mode = DefaultUsingExternalTemp) 
2022-03-31 17:59:31.8396 | 19 | INFO | H115i Platinum | ============================================================ 
2022-03-31 17:59:31.8396 | 19 | INFO | H115i Platinum | Temp:    45    50    55    60    65    70    75 
2022-03-31 17:59:31.8396 | 19 | INFO | H115i Platinum | PWM:    25    30    47    60    70    88    100 
2022-03-31 17:59:31.8396 | 19 | INFO | H115i Platinum | ============================================================ 
2022-03-31 17:59:31.8396 | 19 | INFO | H115i Platinum | New default curves were stored to device 
2022-03-31 17:59:31.8396 | 19 | INFO | H115i Platinum | Pump mode 'Performance' was stored to device 
2022-03-31 17:59:31.8396 | 19 | ERROR | H115i Platinum | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:31.8396 | 36 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:31.8860 | 9 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:31.9275 | 12 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:31.9676 | 31 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:32.0081 | 20 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:32.0482 | 29 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:32.0889 | 9 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:32.1289 | 20 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:32.1694 | 40 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:32.2093 | 9 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:32.2508 | 12 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:32.2908 | 42 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:32.3308 | 50 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:32.3723 | 36 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:32.4128 | 48 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:32.4528 | 37 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:32.4937 | 36 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:32.5348 | 34 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:32.5748 | 12 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:32.6158 | 31 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:32.6568 | 35 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:32.6968 | 29 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:32.7379 | 12 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:32.7787 | 28 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:32.8188 | 12 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:32.8587 | 55 | INFO | H115i Platinum | ============================================================ 
2022-03-31 17:59:32.8587 | 55 | INFO | H115i Platinum | Write performance settings (Fan #1, Mode = DefaultUsingExternalTemp) 
2022-03-31 17:59:32.8587 | 55 | INFO | H115i Platinum | ============================================================ 
2022-03-31 17:59:32.8587 | 55 | INFO | H115i Platinum | Temp:    45    50    55    60    65    70    75 
2022-03-31 17:59:32.8587 | 55 | INFO | H115i Platinum | PWM:    25    30    47    60    70    88    100 
2022-03-31 17:59:32.8587 | 55 | INFO | H115i Platinum | ============================================================ 
2022-03-31 17:59:32.8587 | 55 | INFO | H115i Platinum | ============================================================ 
2022-03-31 17:59:32.8587 | 55 | INFO | H115i Platinum | Write performance settings (Fan #0, Mode = DefaultUsingExternalTemp) 
2022-03-31 17:59:32.8587 | 55 | INFO | H115i Platinum | ============================================================ 
2022-03-31 17:59:32.8587 | 55 | INFO | H115i Platinum | Temp:    45    50    55    60    65    70    75 
2022-03-31 17:59:32.8587 | 55 | INFO | H115i Platinum | PWM:    25    30    47    60    70    88    100 
2022-03-31 17:59:32.8587 | 55 | INFO | H115i Platinum | ============================================================ 
2022-03-31 17:59:32.8617 | 55 | INFO | H115i Platinum | New default curves were stored to device 
2022-03-31 17:59:32.8617 | 55 | INFO | H115i Platinum | Pump mode 'Performance' was stored to device 
2022-03-31 17:59:32.8587 | 25 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:32.8617 | 55 | ERROR | H115i Platinum | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:32.8992 | 35 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:32.9407 | 53 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:32.9812 | 28 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:33.0210 | 48 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:33.0620 | 55 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:33.1020 | 20 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:33.1430 | 29 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:33.1820 | 50 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:33.2228 | 35 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:33.2643 | 29 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:33.3045 | 50 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:33.3450 | 3 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:33.3850 | 37 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:33.4256 | 35 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:33.4656 | 45 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:33.5054 | 37 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:33.5469 | 40 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:33.5869 | 54 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:33.6274 | 25 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device. 
2022-03-31 17:59:33.6614 | 36 | INFO | H115i Platinum | Device was disconnected 
2022-03-31 17:59:34.9697 | 42 | INFO | H115i Platinum | Device (FW ver: 1.01.15, protocol ver: V02) was connected 
2022-03-31 17:59:34.9697 | 42 | INFO | H115i Platinum | Failsafe: OFF 
2022-03-31 18:00:04.7397 | 51 | INFO | H115i Platinum | ============================================================ 
2022-03-31 18:00:04.7397 | 51 | INFO | H115i Platinum | Communication metrics 
2022-03-31 18:00:04.7397 | 51 | INFO | H115i Platinum | ============================================================ 
2022-03-31 18:00:04.7397 | 51 | INFO | H115i Platinum | Points: 1492 
2022-03-31 18:00:04.7397 | 51 | INFO | H115i Platinum | Min: 1,11 ms 
2022-03-31 18:00:04.7397 | 51 | INFO | H115i Platinum | Average: 1,65 ms 
2022-03-31 18:00:04.7397 | 51 | INFO | H115i Platinum | Max: 2,80 ms 
2022-03-31 18:00:04.7397 | 51 | INFO | H115i Platinum | Average (rounded): 2 ms 
2022-03-31 18:00:04.7397 | 51 | INFO | H115i Platinum | Sleep time: 10 ms 
2022-03-31 18:00:04.7397 | 51 | INFO | H115i Platinum | ============================================================ 
 

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  • Corsair Employees

Bonjour,

Cela indique bien que le protocole n'arrive pas à détecté correctement le watercooling connecté à votre port USB.

Le watercooling est il bien connecté en directe à votre carte mère ou celui-ci passe via un Hub USB Header.
Si celui-ci passe via votre commander pro, essayez de connecter le watercooling directement à votre carte mère.
 

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Bonjour,

Ma pompe est connecter sur le CPU_FAN et en effet l'usb est sur le Hub du commander pro.

je vais le mètre sur la carte mère directement je vais voir si ça changer quelque chose.

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  • 2 weeks later...

Bonsoir, je reviens vers vous pour vous dire que j'ai a moitié résolue mon problème j'ai bien brancher ma pompe sur la carte mère mais j'ai quand même une déconnection qui viens de je ne sais quoi... je ne pense pas que c'est la pompe je n'est pas de messages d'erreur du Cooling.log mais des erreurs qui viens du log de CUELogs


2022-04-12 19:16:46.817 W cue.plugin: 19:16:46.817 MLAPI_Initialize() failed with status code -3: "MSI Application not found or installed version not supported." "MSI/CueMsiPlugin.dll"
2022-04-12 19:16:46.817 W cue.plugin: 19:16:46.817 [ 100 ] Failed initialization of MysticLight_SDK "MSI/CueMsiPlugin.dll"
2022-04-12 22:34:28.229 I cue.ui.init: Starting UI.
2022-04-12 22:34:28.250 W Broken filename passed to function
2022-04-12 22:34:28.263 W Broken filename passed to function
2022-04-12 22:34:28.275 W Broken filename passed to function
2022-04-12 22:34:28.315 I cue.core.srvmgr: No implementation found of system interface "ActionAssignmentsPresetsModelFactory.model.actions.cue.corsair.com"
2022-04-12 22:34:28.322 W QObject::connect(cue::actions::model::ActionAssignmentsPresetsModel, UI::Connections): invalid nullptr parameter
2022-04-12 22:34:28.322 W QObject::connect(CloudAccessManager, UI::Connections): invalid nullptr parameter
2022-04-12 22:34:28.734 W qrc:/qml-imports/com/corsair/cue/profiles/ProfilesTreeItemDelegate.qml:39:36: Affectation de propri?t? invalide : le type "url" est attendu - Assigning null to incompatible properties in QML is deprecated. This will become a compile error in future versions of Qt.
2022-04-12 22:34:29.272 W qrc:/qml-imports/com/corsair/cue/slipstream/SlipstreamWizardComponent.qml:136: TypeError: Cannot read property 'skipDeviceString' of null
2022-04-12 22:34:29.272 I cue.ui.init: UI Started.
2022-04-12 22:34:29.696 W qrc:/qml-imports/com/corsair/cue/controls/RadioButtonListBar.qml:71: TypeError: Value is null and could not be converted to an object
2022-04-12 22:34:29.698 W qrc:/qml-imports/com/corsair/cue/deviceview/DynamicGeometryView.qml:103: TypeError: Cannot read property 'activeExtensionFilter' of null
2022-04-12 22:34:29.698 W qrc:/qml-imports/com/corsair/cue/deviceview/DynamicGeometryView.qml:120: TypeError: Cannot read property 'extensionsScalingRatio' of null
2022-04-12 22:34:52.398 W qrc:/qml-imports/com/corsair/cue/dashboard/widgets/HomeScreenSensorWidget.qml:29: TypeError: Cannot read property 'menuModel' of null
2022-04-12 22:34:52.398 W qrc:/qml-imports/com/corsair/cue/dashboard/widgets/HomeScreenSensorWidget.qml:19:1: QML HomeScreenSensorWidget: Binding loop detected for property "implicitHeight"
2022-04-12 22:34:52.399 W qrc:/qml-imports/com/corsair/cue/dashboard/widgets/HomeScreenSensorWidget.qml:29: TypeError: Cannot read property 'menuModel' of null
2022-04-12 22:34:52.399 W qrc:/qml-imports/com/corsair/cue/dashboard/widgets/HomeScreenSensorWidget.qml:19:1: QML HomeScreenSensorWidget: Binding loop detected for property "implicitHeight"
2022-04-12 22:44:17.427 W qrc:/qml-imports/com/corsair/cue/deviceview/DynamicGeometryView.qml:120: TypeError: Cannot read property 'extensionsScalingRatio' of null
2022-04-12 23:12:08.557 W qrc:/qml-imports/com/corsair/cue/controls/RadioButtonListBar.qml:71: TypeError: Value is null and could not be converted to an object
2022-04-12 23:12:08.559 W qrc:/qml-imports/com/corsair/cue/settings/GeneralSettingsEditor.qml:92:5: QML AnchoredToolTip: cannot find any window to open popup in.
2022-04-12 23:12:08.968 W qrc:/qml-imports/com/corsair/cue/controls/SubScreenSelector.qml:68: TypeError: Cannot call method 'onAnyOtherTabSelected' of null
2022-04-12 23:12:08.972 W qrc:/qml-imports/com/corsair/cue/controls/SubScreenSelector.qml:289: ReferenceError: isEnabled is not defined
2022-04-12 23:12:08.972 W qrc:/qml-imports/com/corsair/cue/controls/SubScreenSelector.qml:323: ReferenceError: isEnabled is not defined
2022-04-12 23:12:08.972 W qrc:/qml-imports/com/corsair/cue/settings/PrivacyPopup.qml:55:5: Unable to assign [undefined] to QFont
2022-04-12 23:12:08.972 W qrc:/qml-imports/com/corsair/cue/settings/PrivacyPopup.qml:55:5: Unable to assign [undefined] to QFont
2022-04-12 23:12:08.972 W qrc:/qml-imports/com/corsair/cue/settings/UpdatesSettingsEditor.qml:79: TypeError: Cannot read property 'fwUpdatesChecking' of null
2022-04-12 23:12:08.972 W qrc:/qml-imports/com/corsair/cue/settings/UpdatesSettingsEditor.qml:77: TypeError: Cannot read property 'fwUpdatesChecking' of null
2022-04-12 23:12:08.972 W qrc:/qml-imports/com/corsair/cue/settings/UpdatesSettingsEditor.qml:76: TypeError: Cannot read property 'fwUpdatesChecking' of null
2022-04-12 23:12:08.972 W qrc:/qml-imports/com/corsair/cue/controls/SliderWithButtonsAndTooltips.qml:62:4: Unable to assign [undefined] to double
2022-04-12 23:12:08.972 W qrc:/qml-imports/com/corsair/cue/settings/DashboardSettingsEditor.qml:245:3: Unable to assign QSizeF to int
2022-04-12 23:12:08.973 W qrc:/qml-imports/com/corsair/cue/controls/SliderWithButtonsAndTooltips.qml:62:4: Unable to assign [undefined] to double
2022-04-12 23:12:08.973 W qrc:/qml-imports/com/corsair/cue/controls/AssetsGridSelector.qml:77:3: Unable to assign [undefined] to QStringList
2022-04-12 23:12:08.973 W qrc:/qml-imports/com/corsair/cue/settings/BackgroundImagesPanel.qml:49: TypeError: Cannot read property 'workingDir' of null
2022-04-12 23:12:08.973 W qrc:/qml-imports/com/corsair/cue/settings/BackgroundImagesPanel.qml:48: TypeError: Cannot read property 'nameFilters' of null
2022-04-12 23:12:08.973 W qrc:/qml-imports/com/corsair/cue/settings/DashboardSettingsEditor.qml:245:3: Unable to assign QSizeF to int
2022-04-12 23:12:08.973 W qrc:/qml-imports/com/corsair/cue/settings/GeneralSettingsEditor.qml:81: TypeError: Cannot read property 'currentLanguageIndex' of null
2022-04-12 23:12:08.973 W qrc:/qml-imports/com/corsair/cue/settings/GeneralSettingsEditor.qml:158: TypeError: Cannot read property 'startupOption' of null
2022-04-12 23:12:08.973 W qrc:/qml-imports/com/corsair/cue/settings/GeneralSettingsEditor.qml:185: TypeError: Cannot read property 'pluginDevicesEnabled' of null
2022-04-12 23:12:08.973 W qrc:/qml-imports/com/corsair/cue/settings/GeneralSettingsEditor.qml:212: TypeError: Cannot read property 'philipsHueEnabled' of null
2022-04-12 23:12:08.973 W qrc:/qml-imports/com/corsair/cue/settings/GeneralSettingsEditor.qml:246: TypeError: Cannot read property 'debugLogging' of null
2022-04-12 23:12:08.973 W qrc:/qml-imports/com/corsair/cue/settings/GeneralSettingsEditor.qml:300: TypeError: Cannot read property 'enableCoolingLogging' of null
2022-04-12 23:12:08.973 W qrc:/qml-imports/com/corsair/cue/settings/GeneralSettingsEditor.qml:363: TypeError: Cannot read property 'isRestartClinkServiceSupported' of null
2022-04-12 23:12:08.973 W qrc:/qml-imports/com/corsair/cue/settings/GeneralSettingsEditor.qml:374: TypeError: Cannot read property 'isRestartClinkServiceSupported' of null
2022-04-12 23:12:08.973 W qrc:/qml-imports/com/corsair/cue/settings/GeneralSettingsEditor.qml:373: TypeError: Cannot read property 'isRestartClinkServiceSupported' of null
2022-04-12 23:12:09.024 W qrc:/qml-imports/com/corsair/cue/controls/SubScreenSelector.qml:289: ReferenceError: isEnabled is not defined
2022-04-12 23:12:09.024 W qrc:/qml-imports/com/corsair/cue/controls/SubScreenSelector.qml:323: ReferenceError: isEnabled is not defined
2022-04-12 23:12:09.026 W qrc:/qml-imports/com/corsair/cue/controls/SubScreenSelector.qml:289: ReferenceError: isEnabled is not defined
2022-04-12 23:12:09.026 W qrc:/qml-imports/com/corsair/cue/controls/SubScreenSelector.qml:323: ReferenceError: isEnabled is not defined
2022-04-12 23:12:09.029 W qrc:/qml-imports/com/corsair/cue/controls/SubScreenSelector.qml:289: ReferenceError: isEnabled is not defined
2022-04-12 23:12:09.029 W qrc:/qml-imports/com/corsair/cue/controls/SubScreenSelector.qml:323: ReferenceError: isEnabled is not defined
2022-04-12 23:12:09.031 W qrc:/qml-imports/com/corsair/cue/controls/SubScreenSelector.qml:289: ReferenceError: isEnabled is not defined
2022-04-12 23:12:09.031 W qrc:/qml-imports/com/corsair/cue/controls/SubScreenSelector.qml:323: ReferenceError: isEnabled is not defined
2022-04-12 23:12:09.033 W qrc:/qml-imports/com/corsair/cue/controls/SubScreenSelector.qml:289: ReferenceError: isEnabled is not defined
2022-04-12 23:12:09.033 W qrc:/qml-imports/com/corsair/cue/controls/SubScreenSelector.qml:323: ReferenceError: isEnabled is not defined
2022-04-12 23:12:17.029 I cue.sys_info.win: Info: prop=Name class=Win32_BIOS returned=false
2022-04-12 23:12:17.030 I cue.sys_info.win: Info: prop=Manufacturer class=Win32_BIOS returned=false
2022-04-12 23:12:17.032 I cue.sys_info.win: Info: prop=SerialNumber class=Win32_BIOS returned=false
2022-04-12 23:12:17.033 I cue.sys_info.win: Info: prop=Version class=Win32_BIOS returned=false
2022-04-12 23:12:17.035 I cue.sys_info.win: Info: prop=Product class=Win32_BaseBoard returned=false
2022-04-12 23:12:17.036 I cue.sys_info.win: Info: prop=SerialNumber class=Win32_BaseBoard returned=false
2022-04-12 23:12:17.038 I cue.sys_info.win: Info: prop=Manufacturer class=Win32_BaseBoard returned=false
2022-04-12 23:12:17.040 I cue.sys_info.win: Info: prop=Name class=Win32_Processor returned=false
2022-04-12 23:12:17.041 I cue.sys_info.win: Info: prop=SerialNumber class=Win32_Processor returned=false
2022-04-12 23:12:17.043 I cue.sys_info.win: Info: prop=Description class=Win32_Processor returned=false
2022-04-12 23:12:17.044 I cue.sys_info.win: Info: prop=MaxClockSpeed class=Win32_Processor returned=false
2022-04-12 23:12:17.046 I cue.sys_info.win: Info: prop=NumberOfCores class=Win32_Processor returned=false
2022-04-12 23:12:17.048 I cue.sys_info.win: Info: prop=NumberOfLogicalProcessors class=Win32_Processor returned=false
2022-04-12 23:12:17.050 I cue.sys_info.win: Info: prop=Manufacturer class=Win32_PhysicalMemory returned=false
2022-04-12 23:12:17.051 I cue.sys_info.win: Info: prop=SerialNumber class=Win32_PhysicalMemory returned=false
2022-04-12 23:12:17.053 I cue.sys_info.win: Info: prop=PartNumber class=Win32_PhysicalMemory returned=false
2022-04-12 23:12:17.054 I cue.sys_info.win: Info: prop=Speed class=Win32_PhysicalMemory returned=false
2022-04-12 23:12:17.056 I cue.sys_info.win: Info: prop=FormFactor class=Win32_PhysicalMemory returned=false
2022-04-12 23:12:17.058 I cue.sys_info.win: Info: prop=MemoryType class=Win32_PhysicalMemory returned=false
2022-04-12 23:12:17.059 I cue.sys_info.win: Info: prop=Capacity class=Win32_PhysicalMemory returned=false
2022-04-12 23:12:17.067 I cue.sys_info.win: Info: prop=Name class=Win32_USBController returned=false
2022-04-12 23:12:17.069 I cue.sys_info.win: Info: prop=DeviceID class=Win32_USBController returned=false
2022-04-12 23:12:17.074 I cue.sys_info.win: Info: prop=Manufacturer class=Win32_USBController returned=false
2022-04-12 23:12:17.087 I cue.sys_info.win: Info: prop=Caption class=Win32_OperatingSystem returned=false
2022-04-12 23:12:17.097 I cue.sys_info.win: Info: prop=OSArchitecture class=Win32_OperatingSystem returned=false
2022-04-12 23:12:17.108 I cue.sys_info.win: Info: prop=Version class=Win32_OperatingSystem returned=false
2022-04-12 23:12:17.117 I cue.sys_info.win: Info: prop=ServicePackMajorVersion class=Win32_OperatingSystem returned=false
2022-04-12 23:12:17.127 I cue.sys_info.win: Info: prop=ServicePackMinorVersion class=Win32_OperatingSystem returned=false
2022-04-12 23:12:17.137 I cue.sys_info.win: Info: prop=OperatingSystemSKU class=Win32_OperatingSystem returned=false
2022-04-12 23:12:17.239 I cue.sys_info.win: Info: prop=Name class=Win32_VideoController returned=false
2022-04-12 23:12:17.341 I cue.sys_info.win: Info: prop=DeviceID class=Win32_VideoController returned=false
2022-04-12 23:12:17.443 I cue.sys_info.win: Info: prop=InstalledDisplayDrivers class=Win32_VideoController returned=false
2022-04-12 23:12:17.545 I cue.sys_info.win: Info: prop=DriverVersion class=Win32_VideoController returned=false
2022-04-12 23:12:17.648 I cue.sys_info.win: Info: prop=AdapterRAM class=Win32_VideoController returned=false
2022-04-12 23:12:17.750 I cue.sys_info.win: Info: prop=VideoMemoryType class=Win32_VideoController returned=false
2022-04-12 23:12:17.853 I cue.sys_info.win: Info: prop=CurrentRefreshRate class=Win32_VideoController returned=false
2022-04-12 23:12:17.955 I cue.sys_info.win: Info: prop=MaxRefreshRate class=Win32_VideoController returned=false
2022-04-12 23:12:18.060 I cue.sys_info.win: Info: prop=MinRefreshRate class=Win32_VideoController returned=false
2022-04-12 23:12:18.066 I cue.sys_info.win: Info: prop=Model class=Win32_DiskDrive returned=false
2022-04-12 23:12:18.068 I cue.sys_info.win: Info: prop=SerialNumber class=Win32_DiskDrive returned=false
2022-04-12 23:12:18.070 I cue.sys_info.win: Info: prop=InterfaceType class=Win32_DiskDrive returned=false
2022-04-12 23:12:18.074 I cue.sys_info.win: Info: prop=Manufacturer class=Win32_DiskDrive returned=false
2022-04-12 23:12:18.077 I cue.sys_info.win: Info: prop=Size class=Win32_DiskDrive returned=false
2022-04-12 23:12:18.671 I cue.sys_info.win: Info: prop=Caption class=Win32_PnpEntity returned=false
2022-04-12 23:12:18.696 I cue.sys_info.win: Info: prop=DeviceID class=Win32_PnpEntity returned=false
2022-04-12 23:12:19.289 I cue.sys_info.win: Info: prop=Name class=Win32_PnpEntity returned=false
2022-04-12 23:12:19.879 I cue.sys_info.win: Info: prop=Manufacturer class=Win32_PnpEntity returned=false
2022-04-12 23:12:19.909 I cue.sys_info.win: Info: prop=Service class=Win32_PnpEntity returned=false

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  • Corsair Employees

Les problèmes de déconnection si elle sont complète au niveau du système sont généralement du à un manque de stabilité des ports USB ou une bande passante insuffisante. (gestionnaire de périphérique)
AMD à corriger la majeur partie des problèmes de stabilités au travers des mises à jours de l'AGESA.

Si elles sont partielle, et donc uniquement une désynchro avec iCUE, il peut s'agir d'un logiciel tierce qui interfère avec iCUE.
Les plus commun dernièrement sont Mystic Light, mais vous ne devez pas être concerné ou tous logiciel utilisant HWiNFO 
https://help.corsair.com/hc/fr/articles/360027502932-Conflit-entre-HWiNFO64-et-les-refroidisseurs-et-iCUE

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Merci pour vous information, je vais regarder ça, avez vous une liste complète des toutes les logicielle non compatible avec ICUE? et/ou un logiciel / méthode pour voir les confies? 

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