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Headset not working with Versa J24TG motherboard

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Hi, I have the Corsair Gaming Headset HS35. It is working fine on my MSI gaming laptop, but not on my new Versa J24TG Motherboard. I have inserted into the jack marked as headphones. I can hear but the microphone does not work. Any suggestions?

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Versa J24TG looks like a case, not a motherboard. Sounds like you're plugging in the headset into the front I/O of that case. Since you know the headset works, it sounds like either the headset's not plugged in all the way (don't force it), or the connection may be dirty, or it could have a physical wiring issue, or an issue with the motherboard itself.

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