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Void Pro RGB Wireless - Issues like Electrical short-circuit during charge


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Hello !

It's been some time that my headphones during the charge emit a small noise of electricity disturbance during the charging as well as at times the headphones stop, I have to turn them back on manually but they turn on instantly. I also noticed when I move the plug to connect to the headphones this effect this product, the same with several cables. The light effects are like reset, it turns off quickly and always turns on red (In Rainbow Mode). Someone can help me ?

Thx for reading.

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  • Corsair Employees

Hello Luc_Creeper74, 

That hum is known as "Coil whine" and is generally unavoidable but isn't a problem at all or indicate any symptoms of failure. 

Many similar issues on our wireless headsets can be solved by doing a simple soft reset. This will disconnect the battery from the headset, and then reconnect it. All you would need to do is:

Please make sure your headset is unplugged.

Make sure your headset is powered On.

Hold the Mute button on the headset down for about 15 seconds

After holding the Mute button, hold the Power button until the headset turns on

Then try testing the headset. If it is still having issues, please contact us again for further troubleshooting.

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