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LT100 Towers Not Being Detected by MacOS iCue

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I recently got the LT100 starter kit, and the towers all work perfectly. My problem is that I am trying to get iCue to detect the towers. 

I have the USB connected and iCue updated to the most recent version, but it won't show up.

I don't know if the towers are simply not supported by the MacOS iCue or if there is user error, but my Virtuoso's have been working perfectly fine and are recognized by the software, so any help or insight would be greatly appreciated.

Thank you :)

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  • 6 months later...

I’m having the same issue. Did you manage to find a solution in the end? My towers light up and can be seen in my computer’s system USB decide list, but the actual iCUE software doesn’t show the Towers. Any help would be greatly appreciated!

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