iCUE 3 stopped recognizing my i200 PRO after windows update

[christoph70]

Today I applied the regular windows 10 update KB5008212, and then my iCUE 3 software didn't recognize my i200 PRO as device anymore. I used the newest 3 with no effect. I was not able to de-install the security update ... and found me in a critical situation because without fan control I can't keep my system cool (only the emergency hardware fan control is then available which kicks in far too late).

The only way out was upgrading to iCUE 4, even though the download/support page of i200 PRO says to use iCUE 3. It seems to work now and my PC is cooling down again from already 80C motherboard and 58C coolant temperature. But I noticed that my SSD is not recognized anymore, not mission critical but a drawback.

I don't want to have that experience ever again ... and following questions:

1. Is using iCUE 4 safe for i200 PRO series?

2. Is there any way to set the hardware fan speed curve (without iCUE) to anything else than the most lazy? My default software setting is 60% fan speed flat to keep my coolant temp below 45C.

3. How can I get back monitoring temp of my SSD?

[Hickey]

Hello,

 

mein i200 wird auch von iCUE 3.38.61 nicht mehr erkannt. 😞

Bei mir liegt es aber wohl nicht an den letzten Updates  KB5007262 oder KB5008215.

Aber die Temperaturen sind eine Katastrophe. 70 - 80°C

 

[Corsair Mordred]

Hi @christoph70

iCUE 4 on i200 will work just fine

Nothing practical you can do with this as it's running through an AIO Cooler

I'd recommend trying this method and seeing if the SSD pops back up
https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE-

 

@Hickey

Have you tried updating to iCUE 4.x?

70-80C under load is normal for a small form factor PC such as this.

[Hickey]

Hello Corsair Team,

iCUE 4.18.209 is ok, but does not always start either (only every second attempt, i think the problem is not win 11 but rather winamp, if that is running iCUE does not start)

So far the pc has run at 45 -65 ° C. a higher temperature does not seem to me beneficial for the durability.

Edited December 20, 2021 by Hickey

[Corsair Mordred]

2 hours ago, Hickey said:

Hello Corsair Team,

iCUE 4.x is ok, but does not always start either (only every second attempt)

So far the pc has run at 45 -65 ° C. a higher temperature does not seem to me beneficial for the durability.

It is for precisely this reason that systems shut off automatically at around 100C

These systems are designed to operate in this temperature range; so unless any actual failures occur -- there is nothing wrong with your PC in terms of the temperature