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VIRTUOSO RGB WIRELESS audio sudden changes and struggles with quiet sounds


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Hi

So basically i got two problems. 

First is my Virtuoso RGB Wirless sometimes changes it's whole sound. When it happens it gets more quiet, the bass is gone and the sound is just not full anymore. After sometime it just comes back on again. I noticed it happens a lot when the LoL client is open. But i haven't noticed a pattern or a certain trigger to it.

Also i noticed the headset struggles to sustain a constant a audio when it has to play more quiet sound, for example a song fading out. Then it just becomes choppy and i just can't enjoy the music to the fullest.

Somebody got a fix?

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On 12/13/2021 at 11:40 AM, Cliixer said:

Hi

So basically i got two problems. 

First is my Virtuoso RGB Wirless sometimes changes it's whole sound. When it happens it gets more quiet, the bass is gone and the sound is just not full anymore. After sometime it just comes back on again. I noticed it happens a lot when the LoL client is open. But i haven't noticed a pattern or a certain trigger to it.

Also i noticed the headset struggles to sustain a constant a audio when it has to play more quiet sound, for example a song fading out. Then it just becomes choppy and i just can't enjoy the music to the fullest.

Somebody got a fix?

Hey Cliixer, sorry you are experiencing this issue - are you using iCUE and what firmware version are you using?

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