HELP - iCue & Corsair K55 RGB Gaming Keyboard

[xLuvelich]

Hey all - I have a laptop that has the K55 RGB Keyboard. My toddler managed to wipe my pc and I lost the driver to be able to change the lighting. I downloaded the most recent version of iCue however I can't get my keyboard added. 

Any help would be greatly appreciated. 

[Corsair Notepad]

Just to be sure, are you having issues with your K55 RGB keyboard that you are using separate of your laptop's keyboard? Or are you referring to your laptop's actual keyboard itself?

If its a K55 RGB, what exactly are you plugging the USB for the keyboard into?

[xLuvelich]

5 hours ago, Corsair Notepad said:

Just to be sure, are you having issues with your K55 RGB keyboard that you are using separate of your laptop's keyboard? Or are you referring to your laptop's actual keyboard itself?

If its a K55 RGB, what exactly are you plugging the USB for the keyboard into?

My boyfriend had this laptop built from ibuypower.com in 2018.  The K55 is built into the laptop. 

[Corsair Notepad]

We do not have any sort of software or hardware integration with any Ibuypower laptops and the built in keyboard on the laptop is not going to be a Corsair K55 RGB keyboard. Therefore it will not be detected or controllable in the iCUE software and you will need to reach out to the manufacturer of the laptop for assistance on controlling the laptops RGB on the keyboard.