akhilesh1024 Posted May 21, 2005 Share Posted May 21, 2005 I've been calling corsair for a few days now and i can't get hold of anyone, the person in charge of RMA (Georgette) is apparently on maternity leave and i can't get hold of anyone in tech support... my RMA number is R78844 ive emailed rma and everything but i havent gotten a response...i just want to know when ill get it back...it was delivered on thursday Link to comment Share on other sites More sharing options...
Wired Posted May 22, 2005 Share Posted May 22, 2005 They're closed on the weekend. Also, call cust service (option 0), not tech support for RMA tracking. IIRC, it'll probably get shipped back out Mon or Tues though. Link to comment Share on other sites More sharing options...
akhilesh1024 Posted May 22, 2005 Author Share Posted May 22, 2005 shipped BACK OUT on monday or tuesday? even though it reached on thursday? wouldnt that give them almost 48 hours? when i called RMA on tuesday or so i was told if it reached on thursday it would be shipped out on friday (within 24 hours) and that via 3 day id get it BACK to ME by tuesday at the latest. Link to comment Share on other sites More sharing options...
Wired Posted May 22, 2005 Share Posted May 22, 2005 Like I said, I'm just guessing. Can't remember their official policy. Link to comment Share on other sites More sharing options...
akhilesh1024 Posted May 22, 2005 Author Share Posted May 22, 2005 well it's quite weary...on their RMA form(i beleive) it says within 72 hours (usually sooner). in the email i think, it says 24-48 hours...and when i called RMA the lady said within 24 hours. I don't know which one to beleive but i really hope it's 24 or 24-48 because i am in DESPERATE need of these modules...im on the verge of internal meltdown (little overexaggerated) Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 23, 2005 Corsair Employees Share Posted May 23, 2005 New modules were shipped to you on Friday, so you should get them by Tuesday or Wednesday. Link to comment Share on other sites More sharing options...
akhilesh1024 Posted May 23, 2005 Author Share Posted May 23, 2005 thanks alot...do you think i could get a tracking number for it? i guess it may be kind of pointless now...but they didnt come...i dont mind though but just to make sure they come tomorrow...if it's in your convenience to find the tracking number otherwise it's fine. THanks Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 23, 2005 Corsair Employees Share Posted May 23, 2005 Please either call our customer service at 888-222-4346 and dial "0" or follow the link in my signature "If you have submitted the RMA using the on line form and have not got a reply!" And send them an email request for the tracking #, sorry I dont have access to that information. Link to comment Share on other sites More sharing options...
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