Fan Ramp Up to full speed when enter lock screen

[FaizMy]

Dear All,

Im not sure this is common issue with the icue. i'm new with icue software. i have H150i Aio with commander core. 

all fan connected to commander core with quite profile. 

the problem is after i enter the lock screen, the fan will ramp to full speed. its like the icue have been disable when in lockscreen.

i have experienced with nzxtcam and lian li L-connect. both software use USB to connect. Both software don't have this issue when enter the lockscreen.

Fan setting in bios already set in PWM.

Please help.

[c-attack]

When you lock the PC you are entering a ‘non-software’ state and cue is not running. However, fan profiles based on coolant temperature should automatically save to device and be persistent in that state, including boot and shutdown. If you quit cue when on the desktop, do the fans also ramp up to high speed?  Is it all the fans?  Or the the three non-radiator fans?

 

The “quiet” preset is based on coolant temp, but try using the custom curve copy to force it to re-save the curve to the device.  This is better anyway since you will be able to see the control points.  
 

Go to the cooling section for the Commander Core.  Press + to create a new custom curve.  A graph will appear below along with 4 shape tools on the side.  Select the 2nd shape from the left with the concave curve  this is a copy of the quiet preset.  Make sure the sensor choice says “H150i Elite Temp”.  Apply this to all fans above.  
 

You can use other control variables but most will require the software to be active in order to fetch the data from the MB.  CPU temp is never a good choice.  GPU temp can make sense for rear exhaust but you will have this same problem.  Using a 10K temp probe from the Com Core to measure internal air temp is the best secondary source.  Unfortunately the Com Core doesn’t come with one so you will need to purchase.  They are inexpensive and nothing more than a 2 prong connector with a flat sensor end.

 

 

 

[FaizMy]

20 hours ago, c-attack said:

When you lock the PC you are entering a ‘non-software’ state and cue is not running. However, fan profiles based on coolant temperature should automatically save to device and be persistent in that state, including boot and shutdown. If you quit cue when on the desktop, do the fans also ramp up to high speed?  Is it all the fans?  Or the the three non-radiator fans?

 

The “quiet” preset is based on coolant temp, but try using the custom curve copy to force it to re-save the curve to the device.  This is better anyway since you will be able to see the control points.  
 

Go to the cooling section for the Commander Core.  Press + to create a new custom curve.  A graph will appear below along with 4 shape tools on the side.  Select the 2nd shape from the left with the concave curve  this is a copy of the quiet preset.  Make sure the sensor choice says “H150i Elite Temp”.  Apply this to all fans above.  
 

You can use other control variables but most will require the software to be active in order to fetch the data from the MB.  CPU temp is never a good choice.  GPU temp can make sense for rear exhaust but you will have this same problem.  Using a 10K temp probe from the Com Core to measure internal air temp is the best secondary source.  Unfortunately the Com Core doesn’t come with one so you will need to purchase.  They are inexpensive and nothing more than a 2 prong connector with a flat sensor end.

 

 

 

When i quit the ique, all fan that connected to Commander Core will ramped up to full speed. I think icue is totally disadvantage at this area. I don't have any issue with NZXTcam and Lian Li L connect software. their software are active all the time even when in 'non-software' state that u mention. even their rgb controller still active like normal. no blinking like icue when enter the lockscreen.

Since the coolant temperature is 6C lower than actual cpu temperature, i will not bother to put liquid cooler as a based. 

Nevermind, i have connected all the fan to motherboard pwm connector. now all fan control by motherboard. Now the problem solved. Tthe Commander core is just for RGB controller only.😂

Luckily I found this problem earlier, if not I will burn more money for the Commander Pro.

[c-attack]

1 hour ago, FaizMy said:

Since the coolant temperature is 6C lower than actual cpu temperature, i will not bother to put liquid cooler as a based. 

Too bad it won’t stay that way. I am not sure you understand how the controller works and this has user error written all over it. If your looking for help, post a screen shot of your fan configuration in the cooling tab for the Commander Core.  Otherwise you’ve created another problem for yourself by moving the fans to the MB, at least for noise. 

[Jc16sanchez]

I'm having the same problem. Find the solution to this problem?