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the backlight of the cooler in water cooling does not work


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I assembled a new PC, installed water cooling Corsair H100i RGB PLATINUM, but the illumination of 1 cooler does not work, I connected everything according to the instructions to all the connectors in their places, said but nothing changed, the program sees the revolutions of the cooler but the backlight only on one, switched the backlight connectors works on both but together not how, help how to fix it, please

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The Platinum series AIO has a RGB splitter cable coming from the pump. Try swapping the two RGB cables from the fans. Take note of whether the other fan is now dark or the same fan stays unlit. Hopefully that will narrow it down between a fan problem or something else. 

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