RedHood Posted December 3, 2021 Share Posted December 3, 2021 So, i just got an H100i to replace my old AIO and im running into a problem i havent really seen anyone else have. Basically the pump works fine, i can hear it running anf my CPU temp is where it needs to be (mid 30s). However, in iCue software i am getting a pump failure error and the widger for RPM is reading 0 RPM. In BIOS, the CPU_FAN header is reading a constant RPM in the 2600s so the MoBo is definitely reading the RPM of the pump through that connector. Here are the steps i have taken so far; Submitted a ticket to Corsair (several days ago, no reply). Tried both the CPU_FAN and CPU_OPT headers, both read the RPM in BIOS and Gigabyte SIV Tried both USB ports on the MoBo for the Lighting hub Tried a different Sata port on the the SATA cable as well as my PSU Re-installed iCue several times (with RGB Fusion installed and uninstalled, shut off after each uninstall before re-installing) Forced update within iCue software on the Pump (which actually lets me access the pump settings for like 10 seconds after and i can switch the sped from quiet to balanced etc. and can actually head the pump speed switch so the software has control of the pump and the RGB). Basically to me it feels like the Hub itself is the issue which seems odd since the RGB works and the fans that are plugged into it also work. Any help is appreciated, if i dont hear back from the Corsair ticket i submitted i'll likely just take it back to the store i bought it and exchange it. Here is the RIG below as well; MoBo: Aorus x570 Elite GPU: 3070 Aorus Extreme OS: Windows 10 CPU: Ryzen 5600X BIOS: Latest version, F36e i believe PSU: Corsair RM750 Link to comment Share on other sites More sharing options...
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