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icue does not recognize my headset (HS60 Haptic)


edwpat
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  • Corsair Employees
On 11/28/2021 at 6:36 PM, edwpat said:

it worked fine so far but it no longer recognizes my hs60 haptic

Hey there edwpat, sorry you are experiencing this issue - did your iCUE or HS60 Haptic force an update on you? What was your previous iCUE and headset firmware version (if you remember) and what is the current iCUE and headset firmware version on it now? Also, when did your purchase your headset. Thank you again for your patience and get back to me when you can!

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