Growser Posted November 25, 2021 Share Posted November 25, 2021 Hi, I've a Corsair HS80 and I've also installed the Cosair iCue software and now there is a firmware update ... I have download the update file on my pc and now I want to update my Headset the iCue software say to me that i have to plug in the USB-Cabel and connect the Headset with the pc with the cabel, second step is to push the power button to switch to the USB-Mode. And now the problems start if I do this there happend nothing. So how I could update this Headset? Link to comment Share on other sites More sharing options...
Lorenz0 Posted November 25, 2021 Share Posted November 25, 2021 The Headset has to be powered off before plugging in the USB cable. If you plug in the cable now, it will automatically power on the headset in USB-Mode. 1 Link to comment Share on other sites More sharing options...
Growser Posted November 25, 2021 Author Share Posted November 25, 2021 Oh thanks men!😊🙌 Link to comment Share on other sites More sharing options...
Lorenz0 Posted November 25, 2021 Share Posted November 25, 2021 You're welcome 🙂 Link to comment Share on other sites More sharing options...
Biebp Posted November 26, 2021 Share Posted November 26, 2021 Unfortunately i have problem at the same step, but "Headset has to be powered off before plugging in the USB cable" how can i achieve that without the hs80 disappearing from the icue software? Link to comment Share on other sites More sharing options...
DasFlume Posted November 8, 2022 Share Posted November 8, 2022 Similar issue here, except my iCue seemingly won't detect my HS80s in wired mode. In Wireless mode everything works as it should. The headset displays in iCue i get the voice prompts when muting/unmuting the mic, EQ settings work, no issues. Wireless mode continues to function when plugging in the cable to charge. The problem occurs when i power off the headset, then plug in the cable to run in wired mode. The headset turns on, but instead of the voice prompt, i get two quick boop sounds. From there the general functionality of the headset remains, I can hear audio and use the mic, but the headset is not picked up by iCue, so i can't change Lighting or EQ settings and i can't run firmware updates. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Notepad Posted November 8, 2022 Corsair Employee Share Posted November 8, 2022 5 hours ago, DasFlume said: Similar issue here, except my iCue seemingly won't detect my HS80s in wired mode. In Wireless mode everything works as it should. The headset displays in iCue i get the voice prompts when muting/unmuting the mic, EQ settings work, no issues. Wireless mode continues to function when plugging in the cable to charge. The problem occurs when i power off the headset, then plug in the cable to run in wired mode. The headset turns on, but instead of the voice prompt, i get two quick boop sounds. From there the general functionality of the headset remains, I can hear audio and use the mic, but the headset is not picked up by iCue, so i can't change Lighting or EQ settings and i can't run firmware updates. What exactly are you plugging the USB cable for the headset into in order to connect it to the system? Link to comment Share on other sites More sharing options...
DasFlume Posted November 9, 2022 Share Posted November 9, 2022 7 hours ago, Corsair Notepad said: What exactly are you plugging the USB cable for the headset into in order to connect it to the system? I usually plug into a powered USB hub which worked fine until recently. Since having the issue I have also tried plugging directly into the tower both USB 3.2 and USB 2.0 had the same results Link to comment Share on other sites More sharing options...
DasFlume Posted November 12, 2022 Share Posted November 12, 2022 The most recent update to iCue (v. 4.30.162) has fixed whatever issue i might have had. Link to comment Share on other sites More sharing options...
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