Jump to content
Corsair Community

Corsair virtuoso Firmware doesn't update


Recommended Posts

My Virtuoso headsets firmware doesn't update, sometimes when i start pc and iCUE, it shows that there is an update for .

If i update it, it just stays in 0% and freezes the software. After restarting the software, update is not longer showing.

df0a4acf5892335952662cbc2669b627.png

Link to comment
Share on other sites

  • Corsair Employees

Hello Lehtola,

 

We're sorry for your experience with our product, first off.

Try soft resetting the headset by holding down the mute button for ~15 seconds while the headset is still on. It should shut off on it's own when done correctly.

This could be related to a conflict with another device or program using your USB Controller. If you're still having issues please unplug all USB devices other than Mouse, Keyboard, headset and close all background tasks before starting any firmware updates. This includes any RGB Lighting, Hardware Monitoring, and Overclocking programs. A few examples are RGB Fusion, Aura Sync, Dragon Center, HWinfo64, Aida64, Ryzen Master.

Link to comment
Share on other sites

  • Corsair Employees

Disappeared as in it completed, and it's no longer prompting for an update?

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...