Dave228 Posted November 16, 2021 Share Posted November 16, 2021 Hello, I called in last month regarding a malfunctioning K63 keyboard, which was suggested for RMA by the Corsair Representative. I sent in the keyboard within the week, it was received, and a shipment tracking number was sent for the replacement. The tracking number has stated that the label has been created but zero movement in almost 4 weeks. I reached out further and no one is responding on the ticket and calling in offered no further support. Ticket # 2004732582 Can I please have this looked into? I think I'm being reasonable to expect a replacement much sooner than 4 weeks after its stated shipping date, when it hasn't even been received by UPS. Thank you. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Blade Posted November 16, 2021 Corsair Employees Share Posted November 16, 2021 Hi Dave228, I went ahead and forwarded this to the Customer Service team for review. Thank you for your patience -- someone should be reaching out soon. Link to comment Share on other sites More sharing options...
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