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Corsair Void Pro RGB Wireless only 1h approximately battery live time


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Hello everyone a while ago I bought the corsair void pro rgb wireless headphones and a few days ago the battery life has deteriorated. I know they are out of warranty now...

My question is: I am from Spain, how could I repair these headphones?, how could I manage this?.

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  • Corsair Employees

Hello Zho,

 

Many similar issues on our wireless headsets can be solved by doing a simple soft reset. This will disconnect the battery from the headset, and then reconnect it. All you would need to do is:

 

  1. Please make sure your headset is unplugged.
  2. Make sure your void is powered On.
  3. Hold the Mute button on the headset down for about 15 seconds
  4. After holding the Mute button, hold the Power button until the Void turns on

 

Then try testing the headset. If it is still having issues, please contact us again for further troubleshooting.

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On 11/3/2021 at 5:16 PM, Corsair Blade said:

Hello Zho,

 

Many similar issues on our wireless headsets can be solved by doing a simple soft reset. This will disconnect the battery from the headset, and then reconnect it. All you would need to do is:

 

  1. Please make sure your headset is unplugged.
  2. Make sure your void is powered On.
  3. Hold the Mute button on the headset down for about 15 seconds
  4. After holding the Mute button, hold the Power button until the Void turns on

 

Then try testing the headset. If it is still having issues, please contact us again for further troubleshooting.

 

Good afternoon, I have done the tests but the problem persists ...

The battery does not last more than 2h.

Edited by Zho
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