LS100 Hardware Lighting Not Working After Windows 11 Update

[tp503]

iCUE version 4.16.194
Windows 11 Home
LS100 Starter Kit with expansion kit, 6 strips, Ultrawide Monitor Mode
Hardware Lighting set to static color of black (0,0,0)

Prior to Windows 11 update, hardware lighting worked as it should. When computer was locked or off, hardware lighting produced no light. After the Windows 11 update, and still after the iCUE v 4.16.194 update, hardware lighting has not worked properly. Though the settings are still static black, when locked or off, the first one and a half strips are off/black while the remaining four and a half strips have a static RBG output.

[Corsair Angie]

On 10/16/2021 at 9:36 AM, tp503 said:

iCUE version 4.16.194
Windows 11 Home
LS100 Starter Kit with expansion kit, 6 strips, Ultrawide Monitor Mode
Hardware Lighting set to static color of black (0,0,0)

Prior to Windows 11 update, hardware lighting worked as it should. When computer was locked or off, hardware lighting produced no light. After the Windows 11 update, and still after the iCUE v 4.16.194 update, hardware lighting has not worked properly. Though the settings are still static black, when locked or off, the first one and a half strips are off/black while the remaining four and a half strips have a static RBG output.

Hey tp503, just wanting to check in on your post - any updates? Since your posting - we have a Release Notes page (https://forum.corsair.com/release-notes/icue/418209-r14/) with updates including the most recent release last week. Let me know if you have any updates! 

 

[zultan]

my LS100 black hardware mode is working on windows 11 but I performed a clean windows 11 installation from scratch.

maybe the update wasn't completely successful.   it's common that updates cause issues.

have you tried uninstalling and re installing icue?