Corsair K100 Keyboard intermittent "sticky keys"

[Grugsey]

Hi,

 

not sure if the term sticky keys is correct.  but every now and then my keyboard will act as if certain keys are held in.  Certain keys then become shortcut keys (i think this is what it is doing) for example, when i press W it will open microsoft word.  when i type e it will do a É.

 

The keyboard has done this since new, but has always been intermittent.  It is very frustrating.

 

I have tried resetting the keyboard, like it suggests on the troubleshooting guide.

 

It is in my office and the keyboard is perfectly clean, never had a spillage.  so not sure what has caused this to be faulty?

 

Any help appreciated,.

 

Thanks,

Grugsey

[Corsair Blade]

Hi,

 

not sure if the term sticky keys is correct.  but every now and then my keyboard will act as if certain keys are held in.  Certain keys then become shortcut keys (i think this is what it is doing) for example, when i press W it will open microsoft word.  when i type e it will do a É.

 

The keyboard has done this since new, but has always been intermittent.  It is very frustrating.

 

I have tried resetting the keyboard, like it suggests on the troubleshooting guide.

 

It is in my office and the keyboard is perfectly clean, never had a spillage.  so not sure what has caused this to be faulty?

 

Any help appreciated,.

 

Thanks,

Grugsey

Hi Grugsey,

 

I've gone ahead and converted this to a Technical Support ticket on your behalf. Please keep an eye on your email associated with this Corsair account, and someone from the TS team should be reaching out to you soon. 

 

Thank you.