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iCue crashing everyday - Qt5Qml.dll


eacoimbra
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Hi Everyone,

I have a recurring problem with the iCue software crashing constantly. The crash in the event viewer is always the same: Qt5Qml.dll.

I was using version 3 for a long time and last week switched to version 4. The error is still the same.

I cannot identify if there is another application on my PC that is incompatible with iCue. I have looked everywhere. Is there any way to enable debug mode in the application?

Thanks

Quote

APPLICATION ERROR
Name of the failed application: iCUE.exe, version: 4.15.153.0, timestamp: 0x611bdf61
Failed module name: Qt5Qml.dll, version: 5.15.2.0, timestamp: 0x5fa50bd2
Exception code: 0xc0000005
Fault offset: 0x0000000000001e70
Failed process ID: 0x3790
Start time of the application at fault: 0x01d7bb74fb47c955
Path of the failed application: C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUE.exe
Path of the failed module: C:\Program Files\Corsair\CORSAIR iCUE 4 Software\Qt5Qml.dll
Report ID: db138c2b-634e-4f97-8587-cc705152a80f
Full name of the failed package: 
Application ID relative to the failed package: 

WINDOWS ERROR REPORTING
Failed bucket 1720368050020469446, type 4
Event Name: APPCRASH
Response: Not available
CAB ID: 0

Problem Signature:
P1: iCUE.exe
P2: 4.15.153.0
Q3: 611bdf61
Q4: Qt5Qml.dll
P5: 5.15.2.0
P6: 5fa50bd2
Q7: c0000005
Q8: 0000000000001e70
P9: 
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER241F.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2F2C.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2F4C.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2F4A.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2FA9.tmp.txt


These files may be available at:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_iCUE.exe_fb21de3624a23e906eabd3a11e21a568ccb36a_d8443656_5f032cb5-edf6-4636-98fd-95c75a8843b8

Symbol of the analysis: 
Checking again for a solution: 0
Report ID: db138c2b-634e-4f97-8587-cc705152a80f
Report Status: 268435456
Bucket with hash: 4ab68216339973b477dff9a06866cac6Guid from CAB: 0

 

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  • 5 weeks later...

3.38.61 is the best version for me. V4 was bad.

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